Tourism Operations Coordinator

Placements24; Riverton (UT); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and performance‑drp

Fully remote work arrangement

Travel familiarization trips and 개발

Professional development

Supportive remote team culture

Job summary

Placements24 is seeking a Tourism Operations Coordinator to manage travel packages and client support in a fully remote role based out of Upington. You will coordinate with tour operators, bookings, and itineraries to deliver seamless travel experiences.

Ideal candidates are organized, communicative, and comfortable working remotely. You will monitor operations, maintain records, and contribute to SA tourism projects while enjoying flexible, home‑based work and development opportunities.

Qualifications

• Proven experience in tourism operations, travel planning, or related customer service role.
• Excellent organizational and multitasking skills with keen eye for detail.
• Strong communication and interpersonal abilities for remote client interaction.
• Proficiency in using booking systems, CRM software, and standard office apps.
• A passion for travel and South African tourism.
• Ability to work independently in a remote environment.

Responsibilities

• Coordinate planning and execution of tourism packages with efficient logistics.
• Manage client bookings, reservations, and confirmations across services.
• Liaise with tour operators, accommodations, and transport providers.
• Provide timely information and support to clients before, during, and after trips.
• Monitor travel trends and identify service-improvement opportunities.
• Maintain digital records of bookings, communications, and data.

Skills

Tourism operations

Travel planning

Customer service

Remote communication

Booking systems

CRM software

Office applications

Tools

CRM software

Booking systems

Office apps

Job description

About the Role

Our client is seeking a highly organized and proactive Tourism Operations Coordinator to manage and streamline their travel packages and customer support, all within a fully remote setting based in Upington . This role involves coordinating with tour operators, managing bookings, ensuring the smooth execution of travel itineraries, and providing excellent customer service to clients. You will be a key player in delivering exceptional travel experiences, utilizing your logistical skills and passion for travel to support a growing remote-first tourism business. This position offers the flexibility to work from home while contributing to the success of unique South African tourism ventures.

Key Responsibilities

• Coordinate the planning and execution of tourism packages, ensuring all logistical details are managed efficiently.
• Manage client bookings, reservations, and confirmations across various services and destinations.
• Liaise with tour operators, accommodation providers, and transport services to confirm arrangements.
• Provide timely and accurate information and support to clients before, during, and after their trips.
• Monitor travel trends and operational performance, identifying opportunities for service improvement.
• Maintain organized digital records of bookings, client communications, and operational data.

Requirements

• Proven experience in tourism operations, travel planning, or a related customer service role.
• Excellent organizational and multitasking skills, with a keen eye for detail.
• Strong communication and interpersonal abilities, effective for remote client interaction.
• Proficiency in using booking systems, CRM software, and standard office applications.
• A passion for travel and South African tourism.
• Ability to work independently and manage workload effectively in a remote environment.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement, offering significant flexibility.
• Opportunities for travel familiarization trips and professional development.
• Contribution to exciting tourism projects and experiences.
• A supportive and collaborative remote team culture dedicated to enhancing travel.