Adventure Tour Operator & Logistics Manager

Placements24; Riverton (UT); On-site; USD 22,000 - 44,000; Full time

Job summary

Placements24 is seeking an Adventure Tour Operator & Logistics Manager for an on-site role in Upington, Northern Cape. You will plan and execute all adventure tours, managing logistics, guides, safety, and equipment to ensure smooth, safe guest experiences.

You will lead a team, implement safety protocols, and coordinate schedules with suppliers while complying with regulations. This role offers growth in a dynamic adventure tourism environment.

Qualifications

• Minimum of 5 years of experience in tour operations or logistics management.
• Strong ability to manage complex logistics and maintain high safety standards.
• Proven knowledge of the Northern Cape region or ability to work in similar terrains.

Responsibilities

• Plan and manage logistics for all adventure tours, including routes, timings, and resources.
• Oversee maintenance, inventory, and deployment of tour equipment.
• Coordinate transportation schedules and ensure vehicle readiness and safety.
• Schedule and manage tour guides, ensuring briefing and equipment readiness.
• Develop and implement comprehensive safety protocols and emergency procedures.
• Ensure compliance with regulations and permit requirements.
• Manage supplier relationships for catering, accommodation, and tour necessities.
• Handle on-the-ground operational issues and troubleshoot during tours.
• Conduct pre-tour briefings and debriefings with guides and staff.
• Contribute to development of new tour packages and operational improvements.

Skills

Logistics coordination

Leadership

Problem solving

Scheduling

Safety management

Education

First Aid certification

Wilderness First Responder

Tools

Scheduling software

Job description

About the Role

Our client, a dynamic adventure tourism company operating in the stunning Northern Cape region, is seeking an experienced and highly organized Adventure Tour Operator & Logistics Manager. This full-time role is based on-site in Upington and is critical to the seamless execution of all adventure tours. You will be responsible for planning, coordinating, and managing all logistical aspects, including transportation, equipment, guide scheduling, and safety protocols. The ideal candidate possesses a strong background in adventure tourism operations, exceptional problem-solving skills, and a deep understanding of safety standards. Your primary focus will be ensuring that every tour runs smoothly, safely, and provides an unforgettable experience for our guests. This is an excellent opportunity for someone with a passion for adventure and a talent for operational excellence in the unique landscapes of Upington and the surrounding Northern Cape .

Key Responsibilities

• Plan and manage the logistics for all adventure tours, including routes, timings, and resources.
• Oversee the maintenance, inventory, and deployment of all tour equipment.
• Coordinate transportation schedules and ensure vehicle readiness and safety.
• Schedule and manage tour guides, ensuring they are adequately briefed and equipped.
• Develop and implement comprehensive safety protocols and emergency procedures.
• Ensure compliance with all relevant regulations and permit requirements.
• Manage supplier relationships for catering, accommodation, and other tour necessities.
• Handle on-the-ground operational issues and troubleshoot effectively during tours.
• Conduct pre-tour briefings and debriefings with guides and support staff.
• Contribute to the development of new tour packages and operational improvements.

Requirements

• Minimum of 5 years of experience in tour operations, logistics management, or a related field, preferably within the adventure tourism sector.
• Proven ability to manage complex logistical operations and ensure high safety standards.
• Strong knowledge of the Northern Cape region's geography, attractions, and potential adventure activities.
• Excellent organizational, planning, and problem-solving skills.
• Leadership and team management experience.
• Valid driver's license; Code 10 or higher is a strong advantage.
• First Aid and Wilderness First Responder certifications are highly desirable.
• Ability to work flexible hours, including weekends and public holidays, as dictated by tour schedules.
• Proficiency in relevant software for scheduling and logistics is a plus.

Benefits

• Our client offers a competitive salary, opportunities for performance bonuses, and staff discounts on tours.
• You will work in a thrilling and dynamic industry, surrounded by the natural beauty of the Northern Cape .
• This role provides significant responsibility and the chance to shape the operational success of an adventure tourism provider in Upington .
• There are opportunities for professional development in adventure tourism and logistics management.