Touring Operations Coordinator

TAG USA; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

TAG USA, a luxury travel and events firm, is seeking a full-time Tour Assistant in Los Angeles to support the touring department across client travel coordination and operations. You will collaborate with global teams, handle data entry, invoicing, and communications, and help maintain high service levels while adapting to a dynamic environment.

The role requires at least a high school diploma and administrative experience; travel industry experience is a plus, and strong Microsoft Office skills

Qualifications

• High School Diploma or equivalent
• AA/AS or BS/BA degree (Preferred)
• Minimum 1 year of administrative experience in corporate environment (Required)
• Travel Industry experience preferred
• Able to adapt to a changing, high-pressure environment and meet deadlines
• Intermediate proficiency in Microsoft Office
• Strong verbal and written communication skills
• Organized and detail-oriented
• Ability to work independently or in a team
• Follow instructions and complete tasks
• Ability to multitask

Responsibilities

• Assist touring department in managing client travel requirements.
• Help achieve sales, transactions, and margins; monitor KPIs to meet planned targets.
• Respond to communications promptly and accurately.
• Input movement data accurately as requested.
• Track client folios and supplier invoices.
• Process credit card authorizations accurately.
• Apply transaction and service fees to Majic files.
• Complete delegated tasks on time and coordinate with the team.
• Field inquiries from the team accurately and efficiently.
• Ensure TAG Touring procedures are followed.
• Report and investigate errors or complaints to resolve them.
• Perform other duties as assigned.

Skills

Communication skills

Organized

Multitasking

Teamwork

Education

High School Diploma or equivalent

AA/AS or BS/BA degree (Preferred)

Tools

Microsoft Office

Job description

TAG USA, a luxury travel and events firm, is seeking a full-time Tour Assistant in Los Angeles to support the touring department across client travel coordination and operations. You will collaborate with global teams, handle data entry, invoicing, and communications, and help maintain high service levels while adapting to a dynamic environment.

The role requires at least a high school diploma and administrative experience; travel industry experience is a plus, and strong Microsoft Office skills