Global Tour Support Specialist

TAG USA; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Equal opportunity employer

Eligibility to work in the USA

Job summary

TAG USA is seeking a Tour Assistant to support our touring department in Chicago. You will collaborate with global teams to manage client travel efficiently and drive performance metrics across the unit.

Responsibilities include processing travel data and invoices, ensuring movement-sheet accuracy, and maintaining a customer-focused approach in a fast-paced environment. Microsoft Office proficiency is preferred.

Qualifications

• Minimum 1 year of administrative experience in a corporate environment.
• Travel industry experience preferred.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office applications.
• Able to work independently or as part of a team and meet deadlines.

Responsibilities

• Support touring department with client travel management.
• Monitor benchmarks, activity reports and KPIs.
• Respond to communications promptly and accurately.
• Input data on movement sheets accurately.
• Chase client folios and supplier invoices.
• Process credit card payments and add fees to Majic files.
• Follow TAG Touring procedures and resolve errors or complaints.
• Perform other duties as assigned.

Skills

Communication skills

Organized and detail-oriented

Multitasking

Teamwork

Adaptability

Education

AA/AS or BS/BA degree (Preferred)

Tools

Microsoft Office

Job description

TAG USA is seeking a Tour Assistant to support our touring department in Chicago. You will collaborate with global teams to manage client travel efficiently and drive performance metrics across the unit.

Responsibilities include processing travel data and invoices, ensuring movement-sheet accuracy, and maintaining a customer-focused approach in a fast-paced environment. Microsoft Office proficiency is preferred.