Tote Operations Supervisor — Racing Tech (Dover)

Presque Isle Downs, Inc.; Dover (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

United Tote seeks a working supervisor to oversee daily tote operations and system functions at the racetrack. You will lead staff, coordinate scheduling, and handle invoicing and paperwork for both racetrack and corporate offices.

The role requires hands-on troubleshooting and active interaction with state officials and customers. The ideal candidate has strong leadership, tote software/hardware knowledge, and the ability to manage inventories and supplies while keeping costs in check.

Qualifications

• High School Diploma or GED required.
• Experience operating tote systems and related hardware preferred.
• Ability to lead and develop racetrack staff.

Responsibilities

• Oversees day-to-day functions of the tote operation at a specific worksite.
• Assists with hiring, scheduling and staff development at the racetrack.
• Performs tote system data entry and verification.
• Performs tote board general maintenance and operations.
• Reviews invoicing of customers and prepares paperwork for racetrack and corporate offices such as trouble reports.
• Manages inventories and cycling of spare parts and equipment.
• Orders supplies.
• Ensures hardware is properly maintained and in good working order.
• Interacts with customers, racetrack management, and state officials professionally.
• Maintains site costs, including minimizing OT.
• Other duties as assigned.

Skills

Staff leadership

Troubleshooting

Tote software

Tote hardware

Microsoft Office

Data center operations

Networking basics

Communication skills

Education

High School Diploma or GED

Tools

Tote board technology

POS terminal

Computer hardware

Network knowledge

Job description

United Tote seeks a working supervisor to oversee daily tote operations and system functions at the racetrack. You will lead staff, coordinate scheduling, and handle invoicing and paperwork for both racetrack and corporate offices.

The role requires hands-on troubleshooting and active interaction with state officials and customers. The ideal candidate has strong leadership, tote software/hardware knowledge, and the ability to manage inventories and supplies while keeping costs in check.