RTO Operations Supervisor - Racing Tech Leader

Churchill-Downs-Inc; Sunland Park (NM); On-site; USD 52,000 - 70,000; Full time

Job summary

Churchill Downs Inc. through United Tote seeks a RTO Supervisor for Sunland Park to oversee tote operations and staff at the racetrack.

You will supervise daily functions, coordinate with management, ensure proper invoicing and paperwork, and maintain hardware and software for reliable tote operations. The role requires overseeing staff, handling trouble reports, and ensuring smooth operation while coordinating with state officials.

Qualifications

• High School Diploma or GED required.
• Must understand pari-mutuel wagering and racing operations.
• Ability to lead and direct staff at a racetrack.
• Strong troubleshooting and problem-reporting skills.
• Knowledge of tote software/hardware and installation/testing responsibilities.
• Proficiency with Microsoft Office, hardware, networks, POS terminals, and related systems.

Responsibilities

• Oversee day-to-day tote operation functions at a specific worksite.
• Assist GM with hiring, scheduling and staff development.
• Enter and verify tote system data; manage invoicing and paperwork.
• Maintain tote board hardware and perform general maintenance.
• Order supplies and manage inventories; control costs.
• Interact professionally with customers, racetrack management, and state officials.
• Ensure timely upkeep of equipment and proper line movements.
• Other duties as assigned by leadership.

Skills

Pari-mutuel knowledge

Staff leadership

Troubleshooting

Tote software/hardware

MS Office suite

Data center & field service ops

Written & verbal communication

Education

High School Diploma or GED

Tools

Tote software

Tote board technology

Job description

Churchill Downs Inc. through United Tote seeks a RTO Supervisor for Sunland Park to oversee tote operations and staff at the racetrack.

You will supervise daily functions, coordinate with management, ensure proper invoicing and paperwork, and maintain hardware and software for reliable tote operations. The role requires overseeing staff, handling trouble reports, and ensuring smooth operation while coordinating with state officials.