RTO Operations Supervisor - Racing Tech Lead

United Tote Company; Sunland Park (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

United Tote, backed by Churchill Downs, is seeking a RTO Supervisor to oversee day-to-day tote operations at Sunland Park. You will supervise staff, handle hiring and scheduling, manage invoices and paperwork for racetrack and offices, and troubleshoot tote systems.

The role requires high school diploma or GED, tote operator experience, and electrical or computer know-how. You will work on hardware, software, and data-center related tasks, coordinating with racetrack management and state

Qualifications

• Must understand pari-mutuel wagering and racing operations.
• Ability to lead and direct staff at the racetrack.
• Strong troubleshooting and problem-reporting skills.
• Thorough knowledge of tote software/hardware and updates.
• Proficient with Microsoft Office, hardware, network, POS, tote board tech.

Responsibilities

• Oversee day-to-day tote operation at a specific worksite.
• Assist GM with hiring, scheduling and staff development.
• Enter and verify tote system data.
• Maintain tote board and general operations.
• Review customer invoicing and prepare paperwork for racetrack/corporate offices.
• Manage inventories and spare parts cycling; order supplies.
• Ensure hardware is maintained and functional; relocate as needed.
• Interact professionally with customers, racetrack management, and state officials.
• Manage costs at site, including overtime.

Skills

pari-mutuel wagering

lead and direct employees

troubleshooting procedures

tote software

hardware

Microsoft Office

network

POS terminal

tote board

data center

Education

High School Diploma or GED

Tote operator experience

electrical or computer experience

Tools

Tote software

Tote hardware

Data center operations

Job description

United Tote, backed by Churchill Downs, is seeking a RTO Supervisor to oversee day-to-day tote operations at Sunland Park. You will supervise staff, handle hiring and scheduling, manage invoices and paperwork for racetrack and offices, and troubleshoot tote systems.

The role requires high school diploma or GED, tote operator experience, and electrical or computer know-how. You will work on hardware, software, and data-center related tasks, coordinating with racetrack management and state