RTO Supervisor - Sunland Park

United Tote; Sunland Park (NM); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

United Tote, backed by Churchill Downs, is seeking a RTO Supervisor to oversee day-to-day tote operations at Sunland Park. You will supervise staff, handle hiring and scheduling, manage invoices and paperwork for racetrack and offices, and troubleshoot tote systems.

The role requires high school diploma or GED, tote operator experience, and electrical or computer know-how. You will work on hardware, software, and data-center related tasks, coordinating with racetrack management and state

Competenze

• Must understand pari-mutuel wagering and racing operations.
• Ability to lead and direct staff at the racetrack.
• Strong troubleshooting and problem-reporting skills.
• Thorough knowledge of tote software/hardware and updates.
• Proficient with Microsoft Office, hardware, network, POS, tote board tech.

Mansioni

• Oversee day-to-day tote operation at a specific worksite.
• Assist GM with hiring, scheduling and staff development.
• Enter and verify tote system data.
• Maintain tote board and general operations.
• Review customer invoicing and prepare paperwork for racetrack/corporate offices.
• Manage inventories and spare parts cycling; order supplies.
• Ensure hardware is maintained and functional; relocate as needed.
• Interact professionally with customers, racetrack management, and state officials.
• Manage costs at site, including overtime.

Conoscenze

pari-mutuel wagering

lead and direct employees

troubleshooting procedures

tote software

hardware

Microsoft Office

network

POS terminal

tote board

data center

Formazione

High School Diploma or GED

Tote operator experience

electrical or computer experience

Strumenti

Tote software

Tote hardware

Data center operations

Descrizione del lavoro

Title: RTO Supervisor - Sunland Park

Requisition ID#: 5449

Location: Sunland Park, NM, US, 88063

Property: United Tote

Pay Range: Market Competitive

United Tote, backed by the legacy of Churchill Downs, is a leading B2B technology and service provider for the pari-mutuel gaming industry. Our systems process over $5 billion annually and support racing’s premier events—including the Kentucky Derby, Belmont Stakes, and Breeders’ Cup. Known for unmatched reliability and service, United Tote is the Totalisator of choice in the industry. Join us and help shape the future of racing technology.

Job Summary

Oversees day-to-day functions of overall tote operation, tote system operation, including hiring, scheduling, and staff development at racetrack, invoicing customers and prepare paperwork for racetrack and corporate offices, trouble reports, inventories, and cycling spare parts, order supplies, troubleshooting, maintain hardware and interacts with state racing officials. Position is that of a working supervisor as the incumbent operates and techs on a regular basis.

Essential Duties And Responsibilities

• Responsible for the day-to-day functions of the overall tote operation at a specific worksite.
• Working with general manager, assists with the hiring, scheduling and development of qualified staff at the racetrack.
• Performs tote system data entry and verification.
• Performs tote board general maintenance and operations
• Responsible for reviewing the invoicing of customers and the preparation of other paperwork for the racetrack and the corporate office such as trouble reports.
• Responsible for the timely completion of inventories and the cycling of spare parts and equipment.
• Responsible for ordering supplies.
• Ensures that all hardware is properly maintained and in good working order. Includes moving and relocating lines and equipment as needed.
• Required to interact with customers, racetrack management personnel, and state officials in a professional manner.
• Maintain costs at the site, including minimizing OT, etc.
• Other duties as assigned.

Required Skills And Abilities

Must have good understanding of pari-mutuel wagering and racing operations. Must be able to lead and direct employees. Must possess a good understanding of trouble shooting procedures and the ability to report and document problems as they occur. Must have a thorough working knowledge of the tote software and hardware and able to lead the installation, updates and testing processes. Working knowledge of Microsoft Office suites, computer hardware, network, point of sale terminal, tote board technology and functionality, data center and field service operations. Good written and verbal communication skills are required. Close vision and good hearing are required for console and radio work.

Education And Experience

High School Diploma or GED. Tote operator experience and electrical and/or computer experience.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to fifty (50) pounds and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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