Total Rewards Senior Manager — Benefits & Compensation

Edward Jones; St. Louis (MO); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical & prescription drug coverage

Dental & vision coverage

401k retirement plan

Paid holidays and vacation

Employee Assistance Program

Job summary

Edward Jones is seeking a Senior Manager, Benefits & Compensation to lead a high-performing team focused on delivering advanced HR services for benefits and compensation programs. You will partner with Total Rewards, Payroll, HR Technology, and Legal to ensure effective program execution and risk management.

Ideal candidates will have a Bachelor's degree and 3+ years of leadership experience in HR Service Delivery, with strong data analytics and vendor management skills.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (equivalent experience considered).
• 3+ years of experience supporting benefits and compensation programs, including leadership within HR Service Delivery or a related environment.
• Strong knowledge of benefits and compensation administration, compliance, and operational processes.
• Experience leading Tier 2 support functions, escalations, and service operations in a multi-tier HR model.
• Proficiency with HR systems, case management platforms, workflow technologies, and process automation.

Responsibilities

• Lead Benefits & Compensation team strategy, operations, and service delivery objectives.
• Manage complex benefits and compensation inquiries, escalations, and operational issues.
• Partner with Total Rewards, Payroll, HR Technology, Legal, and other stakeholders to ensure effective program execution and issue resolution.
• Oversee vendor relationships, service performance, and operational governance.
• Ensure accurate, compliant administration of benefits and compensation programs while maintaining strong controls and data integrity.
• Lead Benefits Open Enrollment planning, testing, readiness, communication, and execution activities.
• Oversee bonus administration, compensation cycles, and support enterprise Total Rewards initiatives.
• Analyze service metrics, trends, and escalation patterns to identify opportunities for service improvement and operational excellence.
• Drive continuous improvement, process optimization, and enhancements that improve efficiency and the associate experience.
• Develop team capabilities through coaching, mentoring, training, and performance management.
• Provide reporting, governance, and strategic recommendations to Human Capital leadership.
• Serve as a trusted advisor on benefits and compensation service delivery, operational risks, and emerging trends.

Skills

Leadership

Communication

Data analysis

Stakeholder management

HR systems

Vendor management

Education

Bachelor's degree in HR/Business Administration

Tools

HRIS

Case management platforms

Workflow automation tools

Job description

Edward Jones is seeking a Senior Manager, Benefits & Compensation to lead a high-performing team focused on delivering advanced HR services for benefits and compensation programs. You will partner with Total Rewards, Payroll, HR Technology, and Legal to ensure effective program execution and risk management.

Ideal candidates will have a Bachelor's degree and 3+ years of leadership experience in HR Service Delivery, with strong data analytics and vendor management skills.