Total Rewards Coordinator

Chevron Federal Credit Union; United States; Remote; USD 74,000 - 102,000; Full time

Job summary

Join a forward-thinking credit union that values work-life balance and diversity! As a Total Rewards Coordinator, you'll support a comprehensive strategy through data management and analysis. This role involves collaborating with the People team to enhance employee experiences and ensure efficient operations. With a focus on analytical skills and technical aptitude, you'll play a crucial part in driving insights and improving processes. Enjoy competitive pay and generous benefits, including a robust 401(k) plan and tuition reimbursement, while working in a supportive, inclusive environment that prioritizes your growth.

Benefits

401(k) with 8% company contribution

Medical, dental, and vision insurance

PTO and paid sabbaticals

Tuition reimbursement

Bonus/incentives for all employees

Qualifications

• 3+ years of HR business systems or benefits administration experience required.
• Strong analytical and problem-solving skills with attention to detail.
• Technical aptitude with the ability to learn HR systems quickly.

Responsibilities

• Collects and compiles HR metrics and data from various sources.
• Processes, analyzes, and presents data for Total Rewards insights.
• Manages and administers key HR systems related to Total Rewards.

Skills

Analytical Skills

Problem-Solving Skills

Data Management

Communication Skills

Technical Aptitude

Customer Service Skills

Education

Bachelor's Degree in Human Resources

Business Administration

Information Technology

Tools

HRIS

Compensation Management Platforms

Benefits Administration Systems

Excel

Job description

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About the Job

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4.8 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

General Summary

The Total Rewards Coordinator supports the organization's comprehensive Total Rewards strategy by focusing on data management, systems administration, and analytical support. This role serves as the technical backbone of the Total Rewards function, ensuring accurate data collection, insightful analysis, and efficient systems operations. The position reports to the Lead Total Rewards Specialist and works collaboratively across the People team to support employee-focused initiatives.

Position Duties & Functions

Data Management & Analysis

• Collects and compiles HR metrics and data from a variety of sources including the HRIS, compensation systems, surveys, exit interviews, employment records, government labor statistics, competitor practices, and other sources
• Processes, analyzes, and presents data to generate meaningful business insights related to Total Rewards
• Builds and maintains dashboards and reports to track key Total Rewards metrics
• Identifies trends and patterns in data to support strategic decision-making

Payroll related Administration

• Monitors the approval process for personnel related changes
• Coordinates with Payroll the data entry of approved personnel related changes

Systems Administration

• Manages, administers, and monitors key HR systems related to Total Rewards, including HRIS, benefits administration, and compensation management platforms
• Troubleshoots system issues and works with vendors to resolve technical problems
• Maintains data integrity and ensures accurate information flows between various HR systems
• Assists with system implementations, upgrades, and enhancements

Benefits Support

• Assists with benefits administration including onboarding/orientation, enrollment, changes, and terminations
• Prepares and delivers materials for benefits orientations and open enrollment
• Researches and responds to employee inquiries regarding benefits
• Supports the processing of leave-of-absence requests and disability paperwork
• Assists with Workers' Compensation claim documentation and tracking
• Reconciles and administers the monthly billing process of benefit related invoices

Compensation Support

• Assists with compensation data collection and analysis
• Helps maintain job descriptions and compensation structures
• Supports annual compensation review processes
• Assists with market surveys and benchmarking activities

Process Improvement

• Identifies opportunities to improve Total Rewards processes through automation and system enhancements
• Documents current processes and helps develop standard operating procedures
• Tests new system features and provides feedback on functionality

Communication & Education

• Assists in developing and delivering Total Rewards communications and training materials
• Responds to employee inquiries regarding Total Rewards programs
• Helps maintain the Total Rewards section of the employee intranet or portal
• Other duties as assigned

Position Requirements

EXPERIENCE and EDUCATION:

• 3+ years' related HR business systems or benefits administration experience required.
• Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field required
• SHRM-CP, CEBS courses in progress, or similar certification a plus
• Financial Services industry experience is a plus
• Equivalent combination of education and experience may substitute for stated qualifications

KNOWLEDGE And SKILLS

• Strong analytical and problem-solving skills with attention to detail
• Technical aptitude with ability to learn and master HR systems quickly
• Data management skills including experience with data extraction, analysis, and visualization
• Ability to write and speak effectively in English using correct spelling and grammar
• Basic math skills including the ability to compute rates, ratios, and percentages
• Proficient in the use of basic applications in a Windows-based environment, including advanced skills in Excel
• Experience with HRIS and benefits administration systems preferred
• Excellent customer service skills with a focus on employee experience

Competencies

• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
• Initiative and self-direction.
• Ability to effectively communicate and collaborate with people at all levels.
• Sound problem-solving and decision-making ability, including the ability to prioritize.

The ability to understand and align with our core competencies through daily projects and tasks:

• Growth Mindset
• Diversity & Inclusion
• Communication
• Change Ready Leadership
• Responsibility
• Problem Solving
• Tech & Data Savvy
• CU Business Acumen

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves extensive use of computers, up to eight hours per day. Appropriate visual, dexterity and other physical abilities are required.

May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.

Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary And Benefits

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers

• Zone 1: $74,160.00 - $101,970.00
• Zone 2: $67,485.60 - $92,792.70
• Zone 3: $62,294.40 - $85,654.80
• Zone 4: $59,328.00 - $81,576.00

Please note that annual salary ranges are posted for these roles; however, compensation will be paid on an hourly basis, and the ranges displayed are based on 2,080 hours per year.

Equal Employment Opportunity Statement

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.

Location: United States (Remote)