Total Rewards Coordinator

Quantum Corporation; Dublin (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Total Rewards Coordinator to enhance HR programs and employee experiences. In this dynamic role, you will coordinate recognition and engagement initiatives, manage operational support, and ensure compliance with data integrity. Your strong organizational skills and attention to detail will be key in driving impactful HR initiatives. Join a diverse and inclusive team dedicated to making healthcare simpler and more effective for members. This position offers a modern workplace with competitive compensation and a commitment to personal and professional development.

Benefits

Health, Vision, and Dental Insurance

401(k) Plan with Employer Match

Paid Time Off (PTO)

Tuition Reimbursement

Fitness Center Access

Free Snacks and Drinks

Paid Sabbaticals

Volunteer Days

Recognition Programs

Casual Dress Code

Qualifications

• Bachelor's degree or equivalent work experience required.
• 2+ years of relevant experience preferred.

Responsibilities

• Coordinate employee recognition and wellbeing programs.
• Manage HR purchasing and invoicing activities.
• Support compliance through data management and audits.

Skills

Organizational Skills

Attention to Detail

Effective Communication

Project Management

Technical Skills

Education

Bachelor's Degree

Tools

Microsoft Office

HRIS

Case Management System

Job description

Location: This position is located at our Dublin, OH campus.

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

The Total Rewards Coordinator plays a critical role in ensuring seamless delivery of HR programs, processes and activities that enhance both the effectiveness of the HR function and the overall employee experience. This role serves as the central point of coordination for Total Rewards initiatives, facilitating smooth execution through program and project management, process optimization and strategic use of AI and automation.

By coordinating employee recognition, engagement and wellbeing programs, maintaining up-to-date Total Rewards communications, and organizing key meetings and events the coordinator plays an important role in driving a positive and impactful employee experience. Additionally, this role supports essential HR operations, including purchasing, invoicing, reporting, document control, retention and departmental audits, while also responding to select employee inquiries.

Success in this role requires strong organizational skills, keep attention to detail, and the ability to communicate effectively across all levels of the organization.

What you’ll do

Pr ogram Coordination – Creating a Positive & Impactful Employee Experience

• Execute employee recognition, engagement, and wellbeing pr ograms with attention to detail and alignment with company culture.
• Track program metrics and maintain accurate records to inform decision-making and program improvements.
• Coordinate philanthropic and volunteer programs to promote community involvement and employee connection to purpose.

Operational Support – Strengthening Efficiency and Accuracy

• Manage HR purchasing, invoicing, and reporting activities, ensuring timely and accurate execution to support operational continuity.
• Organize key HR meetings and events (e.g., Open Enrollment, wellness fairs) with precise logistics, scheduling, and stakeholder coordination.
• Support SOC II, URAC, and 401(k) audit readiness through proactive data gathering, documentation management, and internal audits.

Compliance & Data Integrity – Ensuring Organizational Readiness

• Reduced risk through strong documentation and accurate data management.
• Maintain document control and retention policies in alignment with compliance requirements and internal standards.
• Conduct regular audits of HRIS data for accuracy, ensuring employee records are complete and up to date.
• Track and manage clinical licensure requirements across states, preventing lapses and supporting regulatory compliance through proactive renewals and verifications.

Offboarding & Lifecycle Support – Enhancing Employee Transitions

• Manage the employee exit process, ensuring all system approvals, communications, and follow-ups are completed accurately and on time.
• Address offboarding-related inquiries to ensure clarity and a respectful employee departure experience.
• Project Management – Driving HR Initiative Success
• Support Total Rewards projects by coordinating timelines, deliverables, and stakeholder communication.
• Maintain performance indicators and documentation to track project outcomes and support continuous improvement.

Communications & Inquiry Support – Increasing Awareness & Accessibility

• Keep Total Rewards materials (e.g., benefit guides, intranet content) accurate, up to date, and easily accessible.
• Respond to tier-one HR inquiries via the case management system and shared inbox, resolving common requests quickly (e.g., employment verifications, pay info, name changes, password resets).
• Serve as a trusted point of contact for employees seeking information about Total Rewards offerings.
• Other duties as assigned

What you’ll bring

• Education : Bachelor's degree or equivalent work experience
• 2+ years of relevant experience
• Strong attention to detail
• Ability to create succinct, high-quality written communications
• Ability to consistently meet daily, weekly and monthly deadlines.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

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What’s in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .