Total Patient Experience Front Desk Specialist

EyeCare Partners LLC; Fairfield (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay

Paid Maternity Leave

Employee Discounts

Job summary

EyeCare Partners LLC is seeking a Front Office Specialist to be the first point of contact and to support a world-class Total Patient Experience. You will handle the essential administrative tasks needed to create a smooth check-in/out for patients.

Qualifications include a High School Diploma or GED, prior medical office experience preferred, and proficiency with Microsoft Office. The role may involve travel to other locations and requires HIPAA compliance and a strong customer-service mindset.

Qualifications

• High school diploma or GED is required.
• Previous medical office experience is preferred.
• Experience in optometry/ophthalmology is strongly preferred.
• Background check as required by state.

Responsibilities

• Embrace and execute the Total Patient Experience to build patient relationships with great service.
• Greet patients promptly with a professional attitude and thank them on departure.
• Answer phones with courteous, timely service and maintain smooth check-in/out.
• Ensure accurate insurance authorizations and build flow sheets.
• Manage patient flow and communicate to maximize efficiency and service.
• Close the day with reconciliations and cash handling per procedures.
• Adhere to HIPAA and company policies; perform general office duties.

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC is seeking a Front Office Specialist to be the first point of contact and to support a world-class Total Patient Experience. You will handle the essential administrative tasks needed to create a smooth check-in/out for patients.

Qualifications include a High School Diploma or GED, prior medical office experience preferred, and proficiency with Microsoft Office. The role may involve travel to other locations and requires HIPAA compliance and a strong customer-service mindset.