Total Loss Auto Claims Specialist

AAA Auto Club Enterprises; Coppell (TX); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Résumé du poste

AAA Auto Club Enterprises is seeking a Total Loss Adjuster to manage end-to-end total loss claims, including documentation review, payment processing, and record maintenance across required systems.

You will interact with owners, lienholders, salvage, and internal teams to resolve titling issues, approve settlements, and ensure regulatory compliance while maintaining detailed, accurate records.

Qualifications

• 3+ years of claims experience preferred.
• Proficient in MS Office and general office equipment.
• Strong verbal, telephone and written communication skills.

Responsabilités

• Manage end-to-end processing of total loss claims, evaluating damage and settlements.
• Maintain accurate claim records and ensure documentation supports fair outcomes.
• Communicate with vehicle owners, lienholders, salvage, and vendors to resolve titling issues.
• Audit payments, verify actual cash values, and update salvage classifications.
• Support reporting, analytics, and process-improvement initiatives; mentor new team members.
• Ensure compliance with DMV, regulatory requirements, and internal guidelines.

Connaissances

Total Loss Claims

Microsoft Office

Communication skills

Documentation

Negotiation

Outils

CCC One

ClaimsCenter

CSAToday

Description du poste

AAA Auto Club Enterprises is seeking a Total Loss Adjuster to manage end-to-end total loss claims, including documentation review, payment processing, and record maintenance across required systems.

You will interact with owners, lienholders, salvage, and internal teams to resolve titling issues, approve settlements, and ensure regulatory compliance while maintaining detailed, accurate records.