Total Loss Auto Claims Specialist – End-to-End

MS ACSC Management Services Inc; Carson (CA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks a Total Loss Adjuster to manage end-to-end total loss auto claims, including documentation, payment processing, and record maintenance. Responsibilities include communicating with owners, lienholders, salvage, and internal teams to resolve titling issues and finalize outcomes.

The role requires 1–3 years in claims and strong Microsoft Office and communication skills. Benefits include health coverage, PTO, and a 401(k) plan.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1–3 years claims experience preferred.
• Proficiency with Microsoft Office and strong communication skills.

Responsibilities

• Manage end‑to‑end processing of total loss claims with emphasis on accurate documentation and compliance.
• Communicate with vehicle owners, lienholders, salvage, and internal teams to resolve titling issues.
• Audit payments, verify valuations, and support reporting and process improvements.

Skills

Microsoft Office

Verbal & written comms

Team collaboration

Customer service

Education

Bachelors equivalent (education + experience)

Tools

CCC One

ClaimsCenter

CSAToday

TLO

Job description

Auto Club Enterprises seeks a Total Loss Adjuster to manage end-to-end total loss auto claims, including documentation, payment processing, and record maintenance. Responsibilities include communicating with owners, lienholders, salvage, and internal teams to resolve titling issues and finalize outcomes.

The role requires 1–3 years in claims and strong Microsoft Office and communication skills. Benefits include health coverage, PTO, and a 401(k) plan.