End-to-End Total Loss Claims Specialist

AAA Auto Club Enterprises; Gardena (CA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Health coverage

401(K) savings with company match andP

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a Total Loss Adjuster to manage end-to-end total loss auto claims, including documentation review, settlement negotiations, and titling transactions. The role involves direct communication with vehicle owners, lienholders, salvage, and internal teams to resolve title issues and finalize outcomes.

Responsibilities include maintaining compliant claim records, processing payments, and supporting process improvements while mentoring teammates and ensuring

Qualifications

• 3+ years claims experience preferred.
• Licensing requirements must be met.
• Proficiency with Microsoft Office and general office equipment.

Responsibilities

• Manage end‑to‑end processing of total loss claims, evaluating damage, settlements, and titling.
• Maintain accurate claim records, review valuations, issue payments, and ensure documentation supports resolution.
• Respond promptly to inquiries from members, claimants, lienholders, body shops, and vendors.

Skills

Claims experience

Communication skills

Organizational skills

Independent Adjuster License

Licensing knowledge

Education

Independent Adjuster License

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises is seeking a Total Loss Adjuster to manage end-to-end total loss auto claims, including documentation review, settlement negotiations, and titling transactions. The role involves direct communication with vehicle owners, lienholders, salvage, and internal teams to resolve title issues and finalize outcomes.

Responsibilities include maintaining compliant claim records, processing payments, and supporting process improvements while mentoring teammates and ensuring