Top-Tier Auto Service Advisor - Customer Focused

Main Street Auto; Affton (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Industry-leading pay

Exceptional benefits

Career growth opportunities

Job summary

Main Street Auto in Affton, MO is seeking a customer-focused Service Advisor to be the primary contact for vehicle maintenance and repairs, guiding customers from appointment to completion with clear communication and attention to detail.

This role emphasizes accurate cost estimates, collaboration with technicians, and a commitment to outstanding service, with opportunities for career growth and industry-leading pay and benefits.

Qualifications

• High school diploma or equivalent required; automotive certification a plus.
• 3–5 years service advisor experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and be the main contact for service needs.
• Schedule and coordinate service appointments with technicians.
• Prepare cost estimates for parts and labor and obtain approvals.
• Follow up to ensure customer satisfaction and handle complaints.

Skills

Customer service

Communication

Organization

Time management

Problem solving

Education

High school diploma or equivalent

Tools

Automotive software

Job description

Main Street Auto in Affton, MO is seeking a customer-focused Service Advisor to be the primary contact for vehicle maintenance and repairs, guiding customers from appointment to completion with clear communication and attention to detail.

This role emphasizes accurate cost estimates, collaboration with technicians, and a commitment to outstanding service, with opportunities for career growth and industry-leading pay and benefits.