Top Service Advisor | Commission + Growth Path

First Nissan; Simi Valley (CA); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Commission-based pay

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Career advancement

Job summary

First Nissan of Simi Valley is seeking an experienced Service Advisor/Writer in Simi Valley, CA. The role focuses on delivering excellent customer service, writing accurate repair orders, and communicating with technicians to ensure quality repairs.

You will advise on repairs, provide status updates, and manage follow-ups to maintain high customer satisfaction and KPI performance. This is a full-time, commission-influenced position at a family-owned dealership within the First Automotive Group.

Qualifications

• Experience as a Service Advisor/Writer required.
• Strong automotive knowledge and customer care focus.
• Ability to multi-task in a fast-paced shop environment.
• Familiarity with CDK software preferred.

Responsibilities

• Serve as the key contact between customers and technicians.
• Accurately write repair orders and explain service recommendations.
• Advise customers on needed repairs and maintenance with integrity.
• Provide timely updates on service status to customers.
• Follow up with appointment reminders and after-service communication.
• Maintain high KPI scores.

Skills

Service Advisor/Writer

Automotive knowledge

Multi-tasking

CDK software

Professional appearance

Valid driver’s license

Stable work history

Tools

CDK Software

Job description

First Nissan of Simi Valley is seeking an experienced Service Advisor/Writer in Simi Valley, CA. The role focuses on delivering excellent customer service, writing accurate repair orders, and communicating with technicians to ensure quality repairs.

You will advise on repairs, provide status updates, and manage follow-ups to maintain high customer satisfaction and KPI performance. This is a full-time, commission-influenced position at a family-owned dealership within the First Automotive Group.