Top Secret VTC & JWICS Support Specialist

Agile Defense; Rock Island (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Holiday Pay

Short-term and long-term Disability

Retirement

Learning and Development opportunities

Job summary

Agile Defense is seeking a Technical Support Specialist in Rock Island, IL. This role involves managing VTC equipment and installations, user training, and maintaining network access for JWICS.

Applicants should have 5+ years experience in helpdesk or network support, with required certifications including Security+, CCNA, and more. Compensation ranges from $80,000 to $95,000 annually, with benefits including health insurance and paid time off.

Qualifications

• 5+ years of experience in helpdesk or network support.
• IAT Level II certification required.

Responsibilities

• Schedule and manage VTCs and teleconference equipment.
• Install and test VTC and VOIP equipment.
• Provide user training on VTC equipment.
• Conduct weekly meetings with the Government IT representative.

Skills

Security+

CCNA

CSA+

GSEC+

SSCP

Education

Helpdesk, Network Support, VTC Support

Job description

Agile Defense is seeking a Technical Support Specialist in Rock Island, IL. This role involves managing VTC equipment and installations, user training, and maintaining network access for JWICS.

Applicants should have 5+ years experience in helpdesk or network support, with required certifications including Security+, CCNA, and more. Compensation ranges from $80,000 to $95,000 annually, with benefits including health insurance and paid time off.