IT Specialist

VT Group (VTG); Pearl City (HI); On-site; USD 90,000 - 110,000; Full time

Job summary

VT Group (VTG) in Pearl City, Hawaii, seeks an IT Specialist to install and maintain LAN hardware and software, including servers, routers, switches, firewalls, and backups. You will support JWICS networks, coordinate third‑party maintenance, and document configurations and cabling layouts.

The role requires senior level IT experience with government contracts, security clearances, and hands‑on training of users. A TS clearance and CISSP or Security+ certification are preferred.

Qualifications

• At least five (5) years providing technical and direct IT helpdesk support (Tier II/III).
• At least five (5) years managing IT systems infrastructure and related processes.
• At least five (5) years of JWICS network experience including account creation, workstation and server installation, server maintenance, and outages.
• At least five (5) years of experience with DISA, NSA, ONI HOPPER, and Special Access Program services.
• At least five (5) years of NMCI refresh and MAC requests.
• At least three (3) years of IT training for personnel.
• At least three (3) years with JWICS-DVTC (Tandberg) technical and administrative.

Responsibilities

• Installs and maintains LAN hardware and software including servers, peripherals, network nodes, terminals, and wiring.
• Evaluates LAN hardware and software requirements and capabilities and makes recommendations; handles related site-specific needs as required
• Coordinates installation of hardware and software by others; coordinates third-party maintenance for network hardware, software, and telecommunications services.
• Provides support to and trains users in local area network administration and usage of company email, conference bridge, cell phone setup, and standard PC utilization.
• Monitors and maintains network stability.
• Communicates and coordinates network schedule, backups, and downtime to users.
• Coordinates third-party maintenance for network hardware, software, and telecommunications services
• Prepares and maintains documentation of network configurations and cabling layouts
• Provides a variety of technical and administrative systems support to users to include.
• Servers/server backup
• Desktop computers and laptops
• Document centers and printers
• Routers and switches
• Firewalls, security updates, patches

Skills

IT support

Network administration

JWICS

Security clearance

System upgrades

User training

Education

Bachelor's degree in information systems/related field

3+ years government/DOD/Navy contract management

Tools

Tandberg DVTC

NMCI tools

Job description

Overview

VTG is seeking an IT Specialist in Pearl City, Hawaii.

What will you do?

• Installs and maintains local area network hardware and software including servers, peripherals, network nodes, terminals, and wiring.
• Evaluates local area network hardware and software requirements and capabilities and makes recommendations; handles related site-specific needs as required
• Coordinates installation of hardware and software by others; coordinates third-party maintenance for network hardware, software, and telecommunications services.
• Provides support to and trains users in local area network administration and usage of company email, conference bridge, cell phone setup, and standard PC utilization.
• Monitors and maintains network stability.
• Communicates and coordinates network schedule, backups, and downtime to users.
• Coordinates third-party maintenance for network hardware, software, and telecommunications services
• Prepares and maintains documentation of network configurations and cabling layouts
• Provides a variety of technical and administrative systems support to users to include.
• Servers/server backup
• Desktop computers and laptops
• Document centers and printers
• Routers and switches
• Firewalls, security updates, patches

Do you have what it takes?

• At least five (5) years providing technical and direct support as IT Helpdesk Tier-II/III
• At least five (5) years of experience with management of IT systems infrastructure and related processes.
• At least five (5) years of experience with JWICS network including account creation, workstation and server installation, server maintenance, network equipment maintenance and troubleshooting of network issues and JWICS outages.
• At least five (5) years of experience with DISA, NSA, ONI HOPPER, Special Access Program services and support processes.
• At least five (5) years of experience with NMCI refresh and system upgrades, account requests and move/add/change (MAC) requests.
• At least three (3) years of experience conducting IT training for personnel
• At least three (3) years’ experience with JWICS-DVTC (Tandberg) technical and administrative

Education

• Bachelors Degree in logistics, facilities, management, engineering, information systems, computer science, mathematics, physics or other related scientific or technical discipline from an accredited University or 3+ years of experience with Government/DOD/Navy contract/task management.

Certifications

• CISSP or Security +
• Active Top Secret Clearance

This is a Military Friendly job opportunity

Pay Range: VTG’s estimated starting pay range is $90,000-110,000, which is a general guideline for the geographic location. When extending an offer, VTG also considers work experience, education, skill level, market considerations and may possibly include contractual requirements which may cause an offer to fall outside of this range.