Top Secret-Cleared Partner Enablement Lead

Onebrief; United States; Sur place; USD 150 000 - 180 000; Plein temps

Avantages offerts par ce poste

Equity in company

Résumé du poste

Onebrief is seeking a Partner Engagement Manager to act as the customer’s trusted technical partner and primary line of communication between customer and Onebrief. This role requires top‑secret clearance and eligibility for SCI, with in-person work at Joint Base Langley-Eustis, Virginia, and about 25% travel to support military operations worldwide.

You will stay current on product updates, translate releases into practical impact for workflows, and deliver ongoing role-specific training to

Qualifications

• Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
• Exposure to large staff planning, through classical training or service experience
• Familiarity with major military planning exercises and software deployment on classified networks
• Proven ability to expand business presence within a customer location with emphasis on software or technology solutions
• Experience in customer support, coordinating with customers and product engineering teams
• Strong technical skills to master our application, troubleshoot issues and liaise with customers
• Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes
• Top Secret clearance with eligibility for SCI and ability to access DoD facilities and installations

Responsabilités

• Clearly communicate user needs to the product team and maintain high product proficiency.
• Understand, request, and leverage Company resources to meet the goals of the Company.
• Lead or support exercises.
• Use observations of our users to recommend product improvements.
• Identify gaps between directorate workflows and Onebrief usage; drive adoption through configuration and coaching.
• Respond to incidents by coordinating with customer and product engineering teams.
• Align efforts to deliver the best customer experience and coordinate across commands.
• Enable expansion and upsell opportunities by conveying Onebrief value to Allies and Partners

Connaissances

Operational planning

Customer engagement

Technical proficiency

Government/DoD navigation

Clear communication

Description du poste

Onebrief is seeking a Partner Engagement Manager to act as the customer’s trusted technical partner and primary line of communication between customer and Onebrief. This role requires top‑secret clearance and eligibility for SCI, with in-person work at Joint Base Langley-Eustis, Virginia, and about 25% travel to support military operations worldwide.

You will stay current on product updates, translate releases into practical impact for workflows, and deliver ongoing role-specific training to