Toll Center Customer Associate

MCI Careers; Parkersburg (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Paid Training

Casual Dress Code

Job summary

MCI Careers is seeking customer service agents in Parkersburg, West Virginia. In this entry-level position, you'll assist with walk-up customer inquiries and new account setups at the Parkersburg Memorial Bridge. The role requires excellent communication skills, reliability, and a customer-oriented mindset. Full-time employees enjoy benefits like health coverage and paid time off. If you're eager to learn and thrive in a team-driven environment, apply now!

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Cash handling experience on a computerized system.

Responsibilities

• Assist customers with new account setup, questions, and concerns.
• Process payments utilizing the toll operations back-office systems.
• Complete end-of-day/shift deposits and balancing reports.

Skills

Customer service orientation

Communication skills

Organizational skills

Problem solving

Multi-tasking

Team orientation

Education

High school diploma or equivalent

Tools

Computer data entry

Job description

MCI Careers is seeking customer service agents in Parkersburg, West Virginia. In this entry-level position, you'll assist with walk-up customer inquiries and new account setups at the Parkersburg Memorial Bridge. The role requires excellent communication skills, reliability, and a customer-oriented mindset. Full-time employees enjoy benefits like health coverage and paid time off. If you're eager to learn and thrive in a team-driven environment, apply now!