To-Go Grocery Operations Lead

Food Lion; West Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in West Columbia, SC is seeking a Store Operations Lead to oversee Food Lion To Go activities and supervise department associates. The role focuses on delivering high customer service, managing schedules, and driving store performance.

The ideal candidate will have strong leadership, store operations knowledge, and a commitment to Food Lion's guiding principles. This full-time position offers opportunities to develop with a growing team and supports achieving budgeted results.

Qualifications

• A high school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation.

Responsibilities

• Manages the Food Lion To Go operations, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Maintain effective work schedules for Food Lion To Go associates to meet business traffic requirements of on-line orders to minimize customer inconvenience, including assigning activities to associates during idle time
• Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operating results

Skills

Team leadership

Customer service

Store operations

Interpersonal skills

Communication

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Scheduling software

POS systems

Job description

Food Lion in West Columbia, SC is seeking a Store Operations Lead to oversee Food Lion To Go activities and supervise department associates. The role focuses on delivering high customer service, managing schedules, and driving store performance.

The ideal candidate will have strong leadership, store operations knowledge, and a commitment to Food Lion's guiding principles. This full-time position offers opportunities to develop with a growing team and supports achieving budgeted results.