TMS Technician

Neuro Wellness Spa; Lake Forest (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Job summary

Neuro Wellness Spa is looking for a TMS Technician for a full-time position in Lake Forest, California. The role includes administering TMS treatments, providing patient care with compassion, and working closely with a team of psychiatrists. No previous TMS experience is necessary, as training will be provided.

The ideal candidate should have strong customer service skills and a background in caring for patients with anxiety or depression. The position also offers medical, dental, and vision insurance.

Qualifications

• Excellent written and verbal communication skills required.
• Proficient with Microsoft Word and Excel.
• 2 years or more experience in customer service or clinical care preferred.

Responsibilities

• Administer TMS treatments according to physician protocols.
• Provide excellent patient care and develop trust and rapport.
• Troubleshoot and resolve issues with patient comfort and TMS system setup.
• Administer psychiatric rating scales and counsel patients.
• Record session notes and schedule patient visits using EMR.
• Communicate with TMS psychiatrists overseeing patient treatment.

Skills

Customer service skills

Compassionate patient care

Computer and data entry skills

Microsoft Word proficiency

Microsoft Excel proficiency

Excellent communication skills

Multi-tasking ability

Education

High School diploma

Job description

Neuro Wellness Spa is recruiting a TMS Technician for a full-time position. We are currently seeking a highly organized, friendly and compassionate candidate. No previous TMS experience necessary. This position includes paid TMS training and certification. Previous experience with patient care is required.

TMS Technician Responsibilities

• Administer TMS treatments according to specific physician protocols. Set up the TMS device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and counsel patients on completion of scales.
• Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
• Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
• Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
• Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
• Excellent written and verbal communication skills required.
• Ability to multi-task with high degree of attention to detail and bring tasks to completion.
• Any other duties assigned by the supervisor.

Education and Experience

• High School diploma
• 2 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Medical, Dental, Vision Insurance

Schedule

• Monday through Friday 10:30am-7pm.