TMS Technician

Neuro Wellness Spa; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Neuro Wellness Spa in Beverly Hills, California, is seeking a dedicated TMS Technician for a full-time position. The ideal candidate should be organized, friendly, and compassionate towards patients struggling with depression and anxiety.

Responsibilities include administering TMS treatments, providing excellent patient care, troubleshooting issues, scheduling visits, and communicating with TMS psychiatrists. Medical, dental, and vision insurance are offered as part of the benefits package.

Qualifications

• 2 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Responsibilities

• Administer TMS treatments according to specific physician protocols.
• Provide excellent patient care and treat patients with compassion.
• Troubleshoot and resolve issues with patient comfort and TMS system setup.
• Record session notes and schedule patient visits using EMR software.
• Communicate with certified TMS psychiatrists overseeing treatment.
• Deliver superior customer service to all potential patients.

Skills

Customer service skills

Compassionate patient care

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Excellent communication skills

Computer and data entry skills

Education

High School diploma

Job description

Neuro Wellness Spa is recruiting a TMS Technician for a full-time position. We are currently seeking a highly organized, friendly and compassionate candidate. No previous TMS experience necessary. This position includes paid TMS training and certification. Previous experience with patient care is required.

TMS Technician Responsibilities

• Administer TMS treatments according to specific physician protocols. Set up the TMS device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and counsel patients on completion of scales.
• Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
• Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
• Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
• Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
• Excellent written and verbal communication skills required.
• Ability to multi-task with high degree of attention to detail and bring tasks to completion.
• Any other duties assigned by the supervisor.

Education / Experience

• High School diploma
• 2 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Benefits

Medical, Dental, Vision Insurance