TMS Technician and receptionist

Prodigy Psychiatric Group; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Great Work Environment

Job summary

Prodigy Psychiatric Group in San Jose, California seeks a TMS Technician to administer Transcranial Magnetic Stimulation treatments for patients with various psychiatric conditions. The role involves preparing patients, operating equipment, and documenting treatment sessions effectively.

Ideal candidates have strong communication skills, a detail-oriented mindset, and previous healthcare experience. Contributions to team collaboration and patient care quality are essential.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to learn and operate medical devices safely.
• Detail-oriented with strong documentation skills.

Responsibilities

• Prepare patients for TMS treatment and ensure comfort.
• Operate and adjust TMS devices according to protocols.
• Monitor patients’ response to treatment and document.
• Maintain accurate, timely documentation in the EMR.
• Ensure proper functioning of TMS equipment and cleanliness.

Skills

Strong communication skills

Detail-oriented

Ability to learn medical devices

Education

High school diploma or equivalent

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement

Benefits/Perks

• Great Work Environment
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

The TMS Technician is responsible for administering Transcranial Magnetic Stimulation (TMS) treatments to patients diagnosed with depression, anxiety, OCD, or other psychiatric conditions. This role involves patient preparation, operating TMS equipment, monitoring treatment sessions, maintaining accurate documentation, and ensuring an excellent patient experience. The technician works closely with psychiatrists and clinical staff to support safe, effective, and compliant delivery of TMS therapy. TMS tech is also responsible to coordinate with patients for scheduling and receiving and making calls from front desk.

Key Responsibilities

Patient Care & Treatment Delivery

• Prepare patients for TMS treatment and ensure comfort and safety throughout each session.
• Operate and adjust TMS devices according to clinical protocols and physician orders.
• Perform motor threshold (MT) mapping and treatment localization.
• Monitor patients’ response to treatment and document any adverse events.
• Provide clear, compassionate communication and answer patient questions.
• Do data entry for all TMS patients in EMR.
• Work on getting Prior Authorization for patients and do eligibility check.

Clinical Documentation & Compliance

• Maintain accurate, timely documentation in the EMR for each session.
• Follow all clinical protocols, safety guidelines, and HIPAA standards.
• Assist with insurance documentation, forms, and prior authorizations as needed.

Equipment Management

• Ensure proper functioning of TMS equipment; conduct routine safety checks.
• Report device malfunctions and coordinate service requests.
• Maintain cleanliness and organization of the treatment room.

Team Collaboration

• Work closely with psychiatrists, medical assistants, and administrative staff.
• Participate in team meetings, staff trainings, and quality-improvement initiatives.
• Support scheduling and patient flow when necessary.

Qualifications

Required

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to learn and operate medical devices safely.
• Detail-oriented with strong documentation skills.
• Ability to work independently and as part of a clinical team.

Preferred

• Prior experience as a TMS Technician, Medical Assistant, Behavioral Health Technician, or similar healthcare role.
• Experience working with patients undergoing psychiatric or neurological treatment.
• Basic understanding of mental health conditions (depression, anxiety, OCD).
• Certifications (optional): TMS Technician Certification from Neurocare, NeuroStar, MagVenture, BrainsWay, or similar.