TMS Technician Floater

Neuro Wellness Spa; Torrance (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical, Dental, Vision Insurance

Job summary

YBH is seeking a Full Time TMS Technician to support Torrance, Manhattan Beach, Santa Monica, and Marina del Rey offices. No prior TMS experience is required; paid training and certification are provided, with patient-care experience preferred.

The role demands compassion, organization and reliable teamwork. You will administer TMS sessions, monitor patient comfort, document session notes in the EMR, and coordinate with a team of psychiatrists across locations.

Qualifications

• High School diploma or equivalent.
• 2+ years in customer service or clinical care preferred.
• Experience with anxiety/depression patients preferred.
• Ability to administer non-invasive TMS treatment scheduling.

Responsibilities

• Administer TMS treatments according to physician protocols.
• Monitor patient comfort and treatment accuracy.
• Record session notes and manage scheduling in EMR.
• Coordinate with psychiatrists across multiple locations.
• Provide excellent patient care and maintain professionalism.

Skills

Compassionate care

Patient communication

Attention to detail

Microsoft Word

Excel

EMR software

Team collaboration

Education

High School diploma

2 years customer service or clinical care

Tools

EMR systems

Job description

FULL TIME FLOATER

Torrance, Manhattan Beach, Santa Monica, and Marina del Rey locations

We are recruiting a TMS Technician for a full-time position. We are currently seeking a highly organized, friendly and compassionate candidate. No previous TMS experience necessary. This position includes paid TMS training and certification. Previous experience with patient care is required.

About Us

At YBH we are committed to providing cutting-edge mental health care with a patient-centered approach. Since 2009, our dedicated, knowledgeable, compassionate team has ensured our patients receive the highest quality, most comprehensive mental healthcare possible. As a premier provider of TMS and psychopharmacology, YBH continues to expand throughout California.

What is TMS?

Although antidepressants and talk therapy are treatment options for depression, over half of patients still experience symptoms after trying these conventional treatments. Transcranial magnetic stimulation (TMS) is a safe and effective treatment for depression that uses gentle magnetic pulses to stimulate specific areas of the brain responsible for mood. TMS is non-invasive (does not require surgery), non-systemic (does not affect the entire body), covered by most insurance and has no drug- related side effects.

What's Involved in TMS Treatment?

During TMS treatment, patients recline in a private treatment room and may relax, read, work, or watch television during TMS treatment. A TMS magnet is positioned over the patient’s head to deliver gentle magnetic pulses to stimulate areas of the brain underactive in those with depression. Each treatment sessions lasts about 20 minutes, after which patients can get back to their days right away, including work or school.

TMS Technician Responsibilities:

• Administer TMS treatments according to specific physician protocols. Set up the TMS device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and counsel patients on completion of scales.
• Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
• Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
• Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
• Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
• Excellent written and verbal communication skills required.
• Ability to multi-task with high degree of attention to detail and bring tasks to completion.
• Any other duties assigned by the supervisor.

Education/Experience

• High School diploma
• 2 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Mileage Reimbursement

Medical, Dental, Vision Insurance