TMS Field Clinical Engineer

ZipRecruiter; Austin (TX); Remote; USD 70,000 - 105,000; Full time

Job summary

An innovative company is seeking a TMS Field Clinical Engineer to provide essential training and technical support for a groundbreaking neuromodulation therapy. This role involves collaborating with clinical teams, ensuring high-quality training for staff, and troubleshooting technical issues at commercial and clinical trial sites. The ideal candidate will have TMS technician experience and a strong ability to communicate effectively. Join a forward-thinking organization dedicated to improving mental health solutions, where your contributions will make a significant impact on patient care and treatment outcomes.

Qualifications

• Experience with TMS technology and clinical trials is essential.
• Strong communication skills are required for training and support.

Responsibilities

• Provide training and technical support for clinical trial sites.
• Monitor and update training materials for the SAINT system.
• Troubleshoot issues on-site and remotely.

Skills

TMS technician experience

Excellent verbal and written communication

Ability to work independently

Critical thinking

Team-oriented collaboration

Adaptability and flexibility

Tools

MagVenture equipment

Localite software

Job description

Job Description

Salary: $70,000 - $105,000 Annually

Position: TMS Field Clinical Engineer

Functional Area: Operations

Department: Operations

Reports to: Director of Operations

Location: Austin, TX (or surrounding areas)

Company Background

Magnus Medical, Inc. (Magnus) is an innovative company that has developed and commercialized a SaaS-based offering to provide a FDA-cleared, personalized and targeted treatment of patients with Treatment Resistant Depression. Magnus is also developing similar solutions for other mental health conditions including but not limited to bipolar disorder, postpartum depression, and anxiety.

Role Description

Magnus Medical's TMS Field Clinical Engineer (TMS FCE) will have primary responsibility for providing training as well as remote and on-site technical support for commercial sites and sites running clinical trials sponsored by or collaborating with Magnus Medical. The TMS FCE will provide training in the delivery of Stanford Accelerated Neuromodulation Therapy (SAINT), a novel rapid-acting non-invasive brain stimulation technique. The TMS FCE will report to the Director of Operations and/or Clinical Affairs.

Roles and Responsibilities

1. Support Commercialization and Clinical Affairs teams in the development of training programs for the SAINT Neuromodulation System
2. Monitor success of training materials and programs, updating and evolving as needed
3. Maintain training and certification records of accounts, ensuring that all treaters are meeting Magnus Medical certification standards
4. Support installation of devices, including hardware setup and software updates
5. Provide technical expert guidance and on-site training for commercial and clinical trial site staff
6. Provide troubleshooting support on-site or remotely for commercial and clinical trial sites
7. Collect and provide feedback from sites for process, hardware, and software enhancements
8. Test device customer-facing software and provide feedback to the software team to assist ongoing internal software development
9. Support the operations and clinical affairs team with documentation and ongoing maintenance of documentation as it relates to training and/or device accountability
10. Analyze and evaluate product malfunctions and complete complaint reports as required

Assist with implementation of best practices at magnetic resonance imaging (MRI) centers to ensure good quality scans are obtained

Desired Qualifications & Experience

• TMS technician experience is required. Experience with MagVenture equipment
• Experience with neuronavigation equipment, particularly Localite software, would be highly desirable
• Previous experience working in clinical trials or human subject research is preferred

Knowledge, Skills And Abilities (Required)

• Ability to work independently and adhere to company timelines
• Ability to travel up to 75% of the time
• Excellent verbal and written communication and presentation skills
• Technically oriented critical thinker
• Ability to work in a team-oriented but remote environment
• Ability to accept instruction and guidance from Magnus Medical therapeutic area experts
• Adaptability, flexibility, independence, and resourcefulness to thrive in a small-company environment
• Ability to lift and carry up to 50 lbs, and perform tasks involving physical activity such as bending, standing, and moving equipment

Salary Range: $70,000 - $105,000 Annually

The annual base salary for this position in the United States is listed above. The actual salary may vary based on Magnus' compensation practices, skills, experience, certifications, and geographic location. Magnus utilizes the full range based on these factors.

Company Statement

We are committed to integrity, kindness, and communication. Magnus is an equal opportunity employer dedicated to creating a positive, inclusive environment for all employees.

Contact

[e-mail]

Remote work available