Titling & Licensing Specialist — Customer-Focused Public Service Pro

South Carolina Department of Motor Vehicles; South Carolina; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off

13 paid holidays

State Retirement Plan

Job summary

The South Carolina Department of Motor Vehicles seeks a Titling & Licensing Specialist III for the Charleston office to process licenses, registrations and related documents accurately and efficiently.

You will support business customers, administer CDL knowledge tests, verify eye screenings, and assist customers with policy inquiries while maintaining regulatory compliance and excellent service. Relocation within 30 miles may be required by business needs.

Qualifications

• High school diploma or equivalent plus clerical experience.
• Must complete CDL test examiner trainer course and examination.
• Must complete nationwide criminal background check including fingerprints.

Responsibilities

• Examines, accepts, prepares, enters and prints documents for licenses, permits, titles, and registrations.
• Manages business customer needs such as licensing, insurance issues and verifying customer numbers.
• Processes motor vehicle registration requests and issues licenses and dealership licenses.
• Determines services eligibility from SC legislation and DMV policies.
• Administers CDL knowledge tests to drivers requesting licenses.
• Verifies eye screening and reviews applications for fraud to meet policy and regulatory requirements.
• Answers customer inquiries and directs customers to appropriate areas.
• Operates equipment and software to issue credentials and manage receipts and records.
• Collects fees and reconciles daily reports; handles donations and reports.

Skills

Customer service

Attention to detail

Communication

Policy knowledge

Education

High school diploma or equivalent

Tools

Phoenix System

Job description

The South Carolina Department of Motor Vehicles seeks a Titling & Licensing Specialist III for the Charleston office to process licenses, registrations and related documents accurately and efficiently.

You will support business customers, administer CDL knowledge tests, verify eye screenings, and assist customers with policy inquiries while maintaining regulatory compliance and excellent service. Relocation within 30 miles may be required by business needs.