Title Specialist I: Vehicle Titling & Records Expert

Cox Enterprises; California (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

The Title Specialist I position at Cox Automotive's NextGear Capital division focuses on accurate processing of vehicle titles, verifying information, and resolving title issues with clients and regulatory agencies. The role supports training and mentoring to expand knowledge of US title information, policies, and Cox service standards.

The schedule is Monday through Friday, 9 AM to 6 PM. Applicants must reside in certain states including CA, WA, FL, GA, TX, OH, or AZ.

Qualifications

• High School Diploma or GED required.
• Typically less than 2 years of experience.
• Good organizational and time management skills.
• Detail oriented with strong communication and customer service attitude.

Responsibilities

• Review titles for negotiability and reassign titles on behalf of clients.
• Complete applications for new titles for clients as needed.
• Facilitate lien perfection on financed collateral when required.
• Release liens on collateral paid in full according to policy and procedure.
• Communicate with internal and external clients to resolve title questions via email, ServiceNOW ticket, and phone.
• Answer routine questions and follow guidelines using experience.
• Partner with senior Title Specialists and Titles & Records leadership on complex title issues.
• Follow instructions and maintain workflow standards with integrity.
• Attain production and quality goals per department guidelines.
• Adhere to all NextGear Capital & Cox Automotive policies and attendance.
• Be familiar with Microsoft Office Suite.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

The Title Specialist I position at Cox Automotive's NextGear Capital division focuses on accurate processing of vehicle titles, verifying information, and resolving title issues with clients and regulatory agencies. The role supports training and mentoring to expand knowledge of US title information, policies, and Cox service standards.

The schedule is Monday through Friday, 9 AM to 6 PM. Applicants must reside in certain states including CA, WA, FL, GA, TX, OH, or AZ.