Title Specialist II (Manheim)

Cox Enterprises; Bordentown (NJ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off (min 16 hours per month)

7 paid holidays per year

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive - USA is seeking an Office Title Specialist II to review and sign titles, complete title applications for clients, and handle associated affidavits in a daytime office setting. This role requires strong attention to detail, organization, and customer service skills.

NJ Notary willingness is desired. The position emphasizes accuracy in title processing, effective interaction with BMV/DMV agencies, and adherence to state requirements.

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• OR 5 years’ experience in a related field
• Previous vehicle title experience and title handling.
• Must have strong organizational skills and be very detail oriented.
• Ability to type and use 10-key proficiently required.
• Effective communication skills and strong customer service attitude is required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Willingness to become an New Jersey Notary is desired

Responsibilities

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Complete repossession affidavits as needed.
• Complete affidavit of corrections as needed.
• Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
• Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
• Communicate effectively with BMV/DMV agencies.
• Monitor aging of titles following departmental procedures and policies.
• Process documents received from clients to complete title follow-up.
• Assess and determine proper outcomes for title release requests.
• Post charges to unit for work
• Submit check requests for work through Oracle

Skills

Typing (10-key)

Organizational skills

Customer service

Attention to detail

Communication

Education

High School Diploma / GED

Any degree/certification beyond HS

5 years of related field experience

Tools

Oracle

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Complete repossession affidavits as needed.
• Complete affidavit of corrections as needed.
• Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
• Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
• Communicate effectively with BMV/DMV agencies.
• Monitor aging of titles following departmental procedures and policies.
• Process documents received from clients to complete title follow-up.
• Assess and determine proper outcomes for title release requests.
• Post charges to unit for work
• Submit check requests for work through Oracle

Qualifications:

Minimum:

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• OR 5 years’ experience in a related field
• Previous vehicle title experience and title handling.
• Must have strong organizational skills and be very detail oriented.
• Ability to type and use 10-key proficiently required.
• Effective communication skills and strong customer service attitude is required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Willingness to become an New Jersey Notary is desired

Work Environment:

Office setting.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.