Title Specialist

Veros Credit; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401(k) Plan

Tuition Reimbursement

Paid Holidays

Paid Time Off (PTO)

Transportation Reimbursement Benefit

Job summary

Veros Credit in Fort Worth, TX is seeking a Title Specialist to manage title documents for funded loans. You will handle DMV materials, lien perfection, title releases, and related processes onsite at our Fort Worth office.

Ideal candidates have 2+ years admin experience, DMV knowledge, and strong problem-solving and communication skills. Bilingual English/Spanish is a plus; some Saturdays may be required.

Qualifications

• 2+ years of administrative experience.
• Preferred DMV title handling experience.
• Preferred multi state knowledge of DMV processes.
• Strong problem-solving skills.
• Professional, tactful and sensitive interpersonal interaction.
• Effective communication and attention to detail.
• Ability to work independently and in a team.
• Bilingual English/Spanish preferred.
• Flexible schedule including some Saturdays.
• High School Diploma or GED or equivalent work experience.

Responsibilities

• Receive, review, and process DMV materials including titles and registrations.
• Manage daily title release reports and related documentation.
• Communicate with dealerships, vendors, and DMVs to resolve issues.
• Open claim investigations with DMVs when information is inaccurate.
• Enter registration and title information accurately in databases.
• Coordinate with corporate office for offsite paperwork routing.
• Provide excellent service and respond to inquiries about titles/registration.
• Build relationships with customers, dealers, and internal teams.
• Suggest process improvements to boost productivity.
• Perform other duties as assigned.

Skills

Administrative experience

DMV title handling

Multi-state knowledge

Problem solving

Professional communication

Attention to detail

Team collaboration

Bilingual English/Spanish

Flex schedule

Education

High School Diploma or GED

Job description

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• And a lot more!

About The Position

The Title Specialist will be responsible for the overall management and maintenance of registration and title documents for funded loans. This includes working knowledge of title documentation, lien perfection, and title reconstruction. In addition, they will act as a service provider for internal and external customers regarding title release requests and perform other title related responsibilities. This is a fully onsite position based in our Fort Worth, TX office.

• Receive, review, and process all DMV related materials such as Certificates of Title, Vehicle Lien Registrations, Duplicate Titles and Title corrections including handling incoming correspondence.
• Manage an assigned daily report of title releases.
• Communicate with dealerships, vendors, and DMVs to resolve issues such as outstanding, overdue, and pending titles.
• Open claim investigations with DMV states due to inaccurate information.
• Ensure that all registration and title information is accurately entered in the appropriate databases.
• As this is an offsite position, coordinate with the Corporate office to route paperwork and documents requiring in-person handling, mailing, or physical processing.
• Provide excellent service and respond to customer requests, both internal and external, regarding account statuses, title, or registration issues.
• Build effective working relationships with customers, dealers, and other supporting departments to facilitate interdepartmental coordination and communication.
• Recommend new approaches, policies, and procedures to increase department productivity and efficiency.
• Other duties assigned.
• 2+ years of administrative experience
• Preferred DMV title handling experience.
• Preferred multi state knowledge of DMV title processes and electronic lien title processes.
• Strong problem-solving skills.
• Ability to interact with others in a professional, tactful and sensitive manner.
• Effective communication and organizational skills with a strong attention to detail.
• Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
• Bilingual English/Spanish is preferred.
• Available to work a flexible work schedule and some Saturdays.
• High School Diploma or GED or equivalent work experience.

Veros Credit, LLC is an equal opportunity employer

**This Organization Participates in E-Verify