Title IX Case Manager

Tarrant County College; Fort Worth (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Tarrant County College is seeking a Title IX Case Manager to support intake and initial outreach for reported Title IX-related complaints. You will collect data, input and analyze files in Maxient, and collaborate with Title IX leadership and stakeholders to provide supportive measures.

Responsibilities include conducting trauma-informed assessments, offering supportive measures, and ensuring accurate documentation from intake through resolution.

Qualifications

• Bachelor’s degree and 1 year related experience, or equivalent education/experience.
• Experience with Title IX, student affairs, or case management preferred.
• Title IX Coordinator or investigator certification preferred.

Responsibilities

• Provide confidential initial assessments for alleged Title IX violations.
• Conduct trauma-informed intake interviews with reporting parties to assess safety and gather facts.
• Provide applicable supportive measures.
• Manage lifecycle of a complaint from intake to completion in the case management system.
• Maintain relationships with internal/external stakeholders to resolve issues and provide services.
• Ensure compliance with regulations such as VAWA, Clery Act, and Title IX.
• Organize work to support timely completion, tracking, and reporting of complaints.

Skills

Trauma-informed intake

Case management

Confidentiality

Communication skills

Education

Bachelor's degree; Education/Human Resources/related field

Tools

Maxient

Microsoft Excel

Microsoft Word

Outlook

Job description

Title: Title IX Case Manager

Department: DT Human Resources

Campus Location: TCCD District Offices

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - 55,700.00; Commensuratewith education and experience

Work Hours: Monday - Friday 8:00am – 5:00pm. Flexibility isrequired, as occasional evening and weekend hours may be necessarybased on department needs

Remote Eligible: This position is not eligible for remotework

Special Instructions to Applicant:

Job Summary

This role is responsible for managing the intake of reported TitleIX-related complaints by providing initial outreach and response.This position is responsible for data collection, input, andanalysis of files in the Maxient case management system and worksin concert with Title IX leadership, internal and externalstakeholders to provide supportive measures.

Primary Duties and Responsibilities

Essential Performance Requirements*

• Provides confidential initial assessments to students andemployees regarding alleged Title IX violations, including but notlimited to sexual violence, sexual assault, sexual harassment,dating and domestic violence, stalking, pregnancy and parenting,sex, and gender-based harassment and discrimination
• Conducts trauma-informed intake interviews with reporting partiesto assess immediate safety and well-being, gather facts, andprovide applicable Title IX required information.
• Provides applicable supportive measures
• Manages the life cycle of a complaint/incident report from intaketo completion, ensuring all case activity is accurately documentedand remains current in the institution’s case managementsystem
• Develops and maintains effective working relationships withinternal and external stakeholders to resolve issues, i.e.,Director of Student Conduct and Prevention Education, CARE AdvocacyTeam, Law Enforcement, Early College leaders, and other criticalstakeholders in providing and facilitating supportive services toparties
• Ensures the application of applicable regulations, i.e., VAWA,Clery Act, and Title IX
• Organizes assigned work in a manner that supports the accurateand timely completion, tracking, and reporting of complaints

Service Excellence

• Provides excellent customer service and outreach to students andemployees regarding assigned program while cultivating strongrapport with students, employees, internal and externalstakeholders
• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

SupervisionWorks under the general supervision of the assigned departmentleader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications

• Bachelor’s degree and one (1) years’ working experience relatedto the Essential Performance Requirements; or any equivalentcombination of education and work-related experience

Preferred Qualifications

• Degree in Education, Human Resources, Educational Psychology,Criminal Justice, Counseling, Social Work, or related field
• At least one (1) year’s working experience in a higher educationsetting related to the Essential Performance Requirements
• At least one (1) year’s working experience in Title IX, studentaffairs, victim advocacy, case management, or a related field
• Title IX Coordinator or investigator certification

Knowledge, Skills and Abilities

• Knowledge of Title IX and the Violence Against Women Act(VAWA)
• Knowledge of sexual harassment, sexual assault, sexual violence,domestic violence, dating violence, intimate partner violence,stalking, and sex and gender-based harassment preventionstrategies
• Knowledge of VAWA, Title IX, and other federal and state lawsrelated to dating and domestic violence, and stalking
• Knowledge and competence on consent and bystanderintervention
• Skilled in delivering high-quality customer service and buildingeffective interpersonal relationships, including strong listening,verbal, and written communication skills to effectively communicatecomplex issues
• Ability to exercise tact, mature judgment, confidentiality,diplomacy, and flexibility in interacting with all levels offaculty, students, staff and management, guests, vendors, and thepublic using discretion on all interactions
• Ability to read, interpret, and apply policies, procedures, stateand federal laws, and regulations
• Ability to recognize issues of sensitive nature and respectconfidentiality
• Ability to make judgments based on information versusassumptions
• Ability to respond well and maintain a balance of objectivity andempathy for individuals experiencing stressful and crisissituations
• Ability to demonstrate case management skills using MicrosoftExcel, Word, Outlook, and other programs such as Maxient, toorganize work
• Ability to work under pressure with multiple interruptions andmeet deadlines
• Ability to thrive in a fast-paced, customer-service orientedcollaborative team environment
• Ability to travel to different campus locations for problemresolution, meetings, training, and related activities

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds unassisted, or up to25 pounds with the assistance of other employees or equipment asappropriate. Specific vision abilities required by this job includeclose vision, distance vision, color vision, peripheral vision,depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement

Tarrant County College is committed to providing equal access toits employment process. Reasonable accommodations are available toqualified applicants who need an accommodation to participate inthe application, interview, assessment, or selection process. Torequest an accommodation, contact The Office of Human Resources viaemail at [e-mail].