Title & Document Specialist - Detail-Oriented Admin

Cox Automotive; Carmel (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave

Bereavement leave

Voting time off

Jury duty leave

Volunteer time off

Military leave

Job summary

Cox Automotive in Carmel, IN is seeking a Processing & Documentation Clerk to review and process vehicle title documents in compliance with state and federal regulations. You will verify supporting documents, enter and maintain title data, and ensure records are complete and compliant.

The role also covers mail processing, scanning, file management, and shipping titles to clients. A strong focus on accuracy, data entry, and proficiency with Microsoft Office is preferred.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney).
• Enter, update, and maintain title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.
• Process, sort, and distribute incoming mail.
• Prepare vehicle titles and associated documents for scanning.
• Scan, verify, and associate documents to barcoded folders in the system.
• Operate mail processing equipment and maintain scanning equipment.
• Organize workspace and maintain document accuracy and security.
• File and maintain documents in a secured vault repository.
• Retrieve documents and folders as needed.
• Audit and maintain title inventory accuracy.
• Ensure proper record retention and document tracking procedures are followed.
• Prepare outgoing title shipments and print waybills.
• Coordinate release and shipment of vehicle titles to clients.

Skills

Attention to detail

Data entry

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Cox Automotive in Carmel, IN is seeking a Processing & Documentation Clerk to review and process vehicle title documents in compliance with state and federal regulations. You will verify supporting documents, enter and maintain title data, and ensure records are complete and compliant.

The role also covers mail processing, scanning, file management, and shipping titles to clients. A strong focus on accuracy, data entry, and proficiency with Microsoft Office is preferred.