Title Claims Specialist

HNE; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

HNE is seeking a Title Claims Analyst to support mortgage servicing operations by researching and resolving title issues, reviewing property records and title policies, and assisting with title insurance claims.

The ideal candidate will have experience with title insurance, mortgage servicing, property records, or legal/title research and be able to review complex documents and research title issues.

Qualifications

• High school diploma or equivalent.
• 2-4 years of related experience in title insurance, mortgage servicing, title research, property records, or similar field.
• Strong understanding of title insurance and property law terminology.

Responsibilities

• Review title reports, property records, and title policies to identify issues affecting lien position, ownership, or conveyance.
• Research and investigate potential title issues and determine appropriate next steps for resolution.
• Review legal documents, loan documents, title policies, regulations, and investor guidelines.
• Research property records using vendor databases and online resources.
• Collaborate with attorneys, title companies, and insurance underwriters to resolve title issues and determine whether a title insurance claim should be filed.
• Gather and organize documentation needed to submit title insurance claims.
• Maintain accurate records of title issues, claims, resolutions, correspondence, and timelines.
• Investigate title concerns raised through borrower correspondence.
• Review homeowner and condominium association liens for potential priority or super-lien issues.
• Review attorney fee requests and assist with approvals or disputes when appropriate.
• Maintain accurate notes and documentation within company systems and imaging platforms.
• Monitor assigned tasks and attorney responses to ensure timely follow-up.
• Identify and elevate potential lien priority issues, financial losses, or other risks to management.
• Assist with documenting and improving department processes and procedures.
• Provide support and guidance to team members on more complex title issues as needed.

Skills

Attention to detail

Title insurance knowledge

Mortgage servicing

Research and analysis

Strong communication

Microsoft Office

Tools

Microsoft Office

Job description

We are seeking a detail-oriented Title Claims Analyst to support mortgage servicing operations by researching and resolving title issues, reviewing property records and title policies, and assisting with title insurance claims. This position works closely with attorneys, title companies, and insurance underwriters to identify potential risks and determine appropriate resolution.

The ideal candidate has experience with title insurance, mortgage servicing, property records, or legal/title research and is comfortable reviewing complex documents and researching title issues.

Key Responsibilities

• Review and analyze title reports, property records, and title insurance policies to identify issues affecting lien position, ownership, or property conveyance.
• Research and investigate potential title issues and determine appropriate next steps for resolution.
• Review legal documents, loan documents, title policies, regulations, and investor guidelines.
• Research property records using vendor databases and online resources.
• Work with attorneys, title companies, and insurance underwriters to resolve title issues and determine whether a title insurance claim should be filed.
• Gather and organize documentation needed to submit title insurance claims.
• Maintain accurate records of title issues, claims, resolutions, correspondence, and timelines.
• Investigate title concerns raised through borrower correspondence.
• Review homeowner and condominium association liens for potential priority or super-lien issues.
• Review attorney fee requests and assist with approvals or disputes when appropriate.
• Maintain accurate notes and documentation within company systems and imaging platforms.
• Monitor assigned tasks and attorney responses to ensure timely follow-up.
• Identify and elevate potential lien priority issues, financial losses, or other risks to management.
• Assist with documenting and improving department processes and procedures.
• Provide support and guidance to team members on more complex title issues as needed.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of related experience in title insurance, mortgage servicing, title research, property records, legal support, or a similar field.
• Strong understanding of title insurance and property law terminology.
• Ability to read, interpret, and analyze legal and property-related documents.
• Strong research, analytical, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and comfortable working in multiple computer systems.
• Strong organization, follow-up, and time-management skills.
• Ability to work independently, prioritize tasks, and meet deadlines.