Director of Human Resources at World Wide Land Transfer, Inc.
The Title Reviewer/Title Examiner is responsible for reviewing and verifying title evidence and vendor-prepared title reports to ensure accuracy, completeness, and insurability. This position acts as a quality control and underwriting checkpoint by relying on a heightened focus on details and an awareness of the inherent risks in the title insurance industry. The individual ensures that all data provided by external vendors aligns with company standards and that the resulting title commitments accurately reflect the property’s true title condition.
Essential Duties and Responsibilities
- Audit and verify the accuracy and completeness of raw title data collected by vendor abstractors, ensuring all relevant documents (deeds, liens, mortgages, judgments, easements, etc.) are included.
- Review vendor-generated summary title reports for accuracy and consistency with the supporting title evidence. Confirm that reported items are valid and relevant, and identify any omissions or misinterpretations.
- Identify and Resolve Discrepancies: Detect missing information, unreleased liens, or other defects not noted in the vendor’s report. Collaborate with vendors or internal staff to obtain corrections or additional documentation as needed.
- Prepare Title Commitments: Compile findings into a complete and accurate title commitment, ensuring all requirements and exceptions are correctly listed and conform to underwriting standards.
- Apply judgment to assess potential risks and consult with insurer’s underwriting division to discuss ways to minimize or remove risks.
- Maintain Quality and Compliance: Uphold company quality control policies, document review procedures, and compliance requirements. Provide feedback to vendors to improve accuracy and consistency of future work.
- Collaborate Cross-Functionally: Work with internal teams (e.g., department team, order entry, clearance, recording) to resolve title issues efficiently and facilitate a smooth closing process.
Required Knowledge, Skills, and Abilities
- Understanding the basics of real estate ownership and the role of title insurance in buying/selling/refinancing of same.
- Experience across multiple states and/or a willingness to learn unfamiliar jurisdictions.
- Analytical mindset with strong problem-solving and critical-thinking abilities.
- Excellent organizational skills and attention to detail.
- Proficient in title production software and standard office applications.
- Strong written and verbal communication skills, including the ability to draft clear and accurate title commitments and communicate effectively with vendors and colleagues.
Education and Experience
- High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
- Minimum of two years of experience in the title insurance industry; or related real estate field with direct exposure to title insurance products.
Performance Expectations
- Maintain a high degree of accuracy in reviewing and issuing title commitments.
- Meet company turnaround times while adhering to quality standards.
- Ability to achieve daily department production goals.
- Demonstrate sound judgment in identifying and resolving title defects.
- Foster strong working relationships with vendors and internal staff.
- Uphold confidentiality and ethical standards in handling all title-related information.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Quality Assurance, Legal, and Writing/Editing
Industry: Insurance
Location: Ardmore, PA (salary range $45,000.00-$65,000.00)