Title Assistant

BesTitle Agency Inc; Buckhannon (WV); On-site; USD 28,000 - 42,000; Full time

Job summary

BesTitle Agency Inc in Buckhannon, WV is seeking a full-time Title Assistant to support daily escrow operations, greet clients, and help with closings. You will handle clerical tasks, deposit checks, prepare closing packages, and maintain the closing calendar.

The ideal candidate has strong communication and customer service skills, the ability to manage a multi-line phone, and high attention to detail; a high school diploma or equivalent is required.

Qualifications

• Strong communication skills.
• Ability to manage a multi-line phone.
• Strong customer service skills.
• High attention to detail.
• Ability to multitask.

Responsibilities

• Answer/direct calls.
• Deposit checks and complete cashier verification.
• Take/deliver messages and greet clients/guests.
• Prepare closing packages and maintain the closing calendar.
• Assist with closings and post-closing follow-up work.
• Send receipts and get authorizations from the Business Manager.
• Back up for answering phone calls and mail closing documents.

Skills

Strong communication skills

Multi-line phone management

Strong customer service skills

High attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Title

Title Assistant

Reports to

Senior Escrow Officer

Job Overview

The title assistant is the first person that clients and visitors see and speak to. These interactions often set the tone for what is expected for the duration of the experience. They are responsible for clerical tasks and offer support for daily operations.

Essential Duties and Responsibilities

• Answer/direct calls.
• Deposit checks.
• Complete cashier check verification.
• Take/deliver messages when necessary.
• Greet incoming clients/guests warmly.
• Copy IDs for closings.
• Put together closing packages.
• Make phone calls regarding the file.
• Maintain closing calendar.
• Handles walk-in customers with deed prep orders or cash deals.
• Send out e-signing documents and mail-aways.
• Assist with closings.
• Request updates.
• Obtain authorizations or preclosing requests.
• Send receipts and get authorizations from the Business Manager.
• Warehouser Duties if none
• Send/mail all closing checks.
• Get signed documents ready for recording.
• Warehouse all files - Send out payoffs, packages, and scanned documents.
• Assist with post-closing follow-up work.
• Make phone calls regarding the file.
• Back up for answering phone calls.
• Mails out original deeds and deeds of trust.

Position Title Assistant

Full-Time/Part-Time Full-Time

Location

Buckhannon

Position Requirements

• Strong communication skills.
• The ability to manage a multi-line phone.
• Strong customer service skills.
• High attention to detail.
• The ability to multitask.
• Highschool diploma or equivalent.

This position is currently accepting applications.