Full Time Title Assistant

CW Title and Escrow; Burlington (WA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

A local title and escrow firm in Burlington, Washington, is seeking a highly motivated Title Assistant to enhance customer service interactions and professional support. This full-time role requires excellent communication skills and the ability to manage multiple responsibilities while working under pressure. The job offers competitive pay between $19.00 and $22.00 per hour and benefits including health insurance and a 401(k). A high school diploma is preferred, alongside strong computer skills.

Qualifications

• Minimum education – High School Graduate.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Answer multi-line phone system and direct calls appropriately.
• Handle customer service requests in a timely, professional manner.
• Utilize County and State websites to research properties.

Skills

Customer service skills

Communication skills

Organizational skills

Computer proficiency (MS Office, Qualia)

Education

High School Graduate

Tools

MS Office

Qualia

Streamline

Title Scan

Job description

Land Title and Escrow Company is seeking a highly motivated individual to join our team as a Title Assistant. Strong customer service skills and ability to work with deadlines a must. Bring your skills and experience to our positive team environment and build your career with a local company that understands the value of your effort and abilities and offers growth opportunities.

Essential Duties and Responsibilities

• Answer multi-line phone system and direct calls appropriately
• Handle customer service requests in a timely, professional, and courteous manner
• Utilize the various County and State websites and other internet sources to research properties
• Input data into various computer programs for retrieval and use by other company personnel
• Downloading recorded documents from the county daily
• Enter documents into company database
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures

Education and/or Work Experience Requirements

• Excellent verbal and written communication skills
• Organized, detailed oriented, multi-tasker, strong communicator, professional demeanor
• Excellent computer proficiency (MS Office, Qualia, Streamline, Green Folders, Title Scan and others)
• Must be able to work under pressure and meet deadlines, while maintain a positive attitude and providing exemplary customer service
• Ability to work in a team-based environment and also be able to work independently and carry out assignments within parameters of instruction given, prescribed routines and standard accepted practices
• Must be able to prioritize work flow and be able to quickly change work focus if priorities change
• Ability to maintain regular, punctual attendance
• Minimum education – High School Graduate

Physical Requirements

• Ability to maintain regular, punctual attendance
• Ability to sit for long periods of time
• Must be able to talk, listen and speak clearly on the phone.
• Must be able to formulate concise, complete and thorough thoughts in a written and verbal format.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour DOE

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)