Title Assistant

BesTitle Agency Inc; Beckley (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

BesTitle Agency Inc is seeking a Title Assistant in Beckley to greet clients at the front desk and support daily operations. You will perform clerical tasks, manage closing packages, and assist with closings to ensure a smooth client experience.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a busy office environment.

Qualifications

• Strong communication skills.
• The ability to manage a multi-line phone.
• Strong customer service skills.
• High attention to detail.
• The ability to multitask.

Responsibilities

• Answer/direct calls.
• Deposit checks.
• Complete cashier check verification.
• Take/deliver messages when necessary.
• Greet incoming clients/guests warmly.
• Copy IDs for closings.
• Put together closing packages.
• Make phone calls regarding the file.
• Maintain closing calendar.
• Handles walk-in customers with deed prep orders or cash deals.
• Send out e-signing documents and mail-aways.
• Assist with closings.
• Request updates.
• Obtain authorizations or preclosing requests.
• Send receipts and get authorizations from the Business Manager.
• Warehouser Duties if none
• Send/mail all closing checks.
• Get signed documents ready for recording.
• Warehouse all files - Send out payoffs, packages, and scanned documents.
• Assist with post-closing follow-up work.
• Mails out original deeds and deeds of trust.

Skills

Communication skills

Multi-line phone

Customer service

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Title

Title Assistant

Reports to

Senior Escrow Officer

Job Overview

The title assistant is the first person that clients and visitors see and speak to. These interactions often set the tone for what is expected for the duration of the experience. They are responsible for clerical tasks and offer support for daily operations.

Essential Duties and Responsibilities

• Answer/direct calls.
• Deposit checks.
• Complete cashier check verification.
• Take/deliver messages when necessary.
• Greet incoming clients/guests warmly.
• Copy IDs for closings.
• Put together closing packages.
• Make phone calls regarding the file.
• Maintain closing calendar.
• Handles walk-in customers with deed prep orders or cash deals.
• Send out e-signing documents and mail-aways.
• Assist with closings.
• Request updates.
• Obtain authorizations or preclosing requests.
• Send receipts and get authorizations from the Business Manager.
• Warehouser Duties if none
• Send/mail all closing checks.
• Get signed documents ready for recording.
• Warehouse all files - Send out payoffs, packages, and scanned documents.
• Assist with post-closing follow-up work.
• Make phone calls regarding the file.
• Back up for answering phone calls.
• Mails out original deeds and deeds of trust.

Position Title Assistant

Full-Time/Part-Time Full-Time

Location Beckley

Position Requirements

• Strong communication skills.
• The ability to manage a multi-line phone.
• Strong customer service skills.
• High attention to detail.
• The ability to multitask.
• Highschool diploma or equivalent.

This position is currently accepting applications.