Tire Service Advisor – Front Counter (Flexible Hours)

Pine Belt CDJR MS; Springdale, Northern (AR, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Southern Tire Mart in Springdale, AR is seeking a friendly, professional front counter associate to greet customers and explain available services and promotions. You will create and manage service tickets and coordinate repair schedules with technicians while providing clear status updates.

You will communicate costs and timelines, process payments, handle paperwork, and maintain accurate service records at a clean, welcoming counter, upholding our high service standards and ensuring a positive

Qualifications

• High school diploma or GED required.
• Must be at least 18 years of age and pass a pre-employment drug screen.
• Previous experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills and familiarity with POS/service management systems.
• Knowledge of automotive or commercial tire services a plus.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime may be required.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate clearly about costs, timelines, and any additional work needed.
• Process customer payments and handle necessary paperwork upon service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills

Customer service

Communication

Multitasking

Sales experience

Teamwork

Education

High school diploma or GED

Tools

POS/Service management systems

Job description

Southern Tire Mart in Springdale, AR is seeking a friendly, professional front counter associate to greet customers and explain available services and promotions. You will create and manage service tickets and coordinate repair schedules with technicians while providing clear status updates.

You will communicate costs and timelines, process payments, handle paperwork, and maintain accurate service records at a clean, welcoming counter, upholding our high service standards and ensuring a positive