Front Counter Tire Sales & Service Advisor

Pine Belt CDJR MS; Kennesaw (GA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, Vision, and Life Ins.

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is seeking a customer-focused Front Desk/Service Writer to greet customers, explain services, and manage service tickets. You will coordinate schedules with technicians, communicate costs and timelines, and handle payments and paperwork at service completion.

Maintain accurate records and keep the front counter area welcoming. Ideal candidates have a high school diploma or GED, 18+ years old with drug screen clearance, and experience in sales/service writing or customer

Qualifications

• High school diploma or GED required.
• Must be 18 years or older and pass a pre-employment drug screen.
• Experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with service management systems.
• Knowledge of automotive tire services a plus.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and offerings such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate costs, timelines, and any additional work needed.
• Process customer payments and handle paperwork upon service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills

Customer service

Sales

Communication

Multi-tasking

POS systems

Basic computer skills

Education

High school diploma or GED

Tools

POS systems

Service management software

Job description

Southern Tire Mart is seeking a customer-focused Front Desk/Service Writer to greet customers, explain services, and manage service tickets. You will coordinate schedules with technicians, communicate costs and timelines, and handle payments and paperwork at service completion.

Maintain accurate records and keep the front counter area welcoming. Ideal candidates have a high school diploma or GED, 18+ years old with drug screen clearance, and experience in sales/service writing or customer