Tire Sales Associate

Stretch Zone; McAllen (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Stretch Zone seeks a Sales Associate in McAllen, Texas. You will be responsible for providing outstanding customer service while selling tires and automotive services, ensuring a friendly and engaging environment.

The ideal candidate possesses retail experience, communication skills, and knowledge about auto/truck tires. This role involves maintaining a well merchandised store and managing customer repair orders.

Join a company that values employee growth and offers competitive compensation and benefits.

Qualifications

• 2+ years of experience in a retail environment, preferably in auto/truck tire services.
• Customer relations experience required.
• Knowledge of computerized sales and marketing software essential.

Responsibilities

• Provide outstanding customer service by selling tires and services.
• Manage repair orders and maintain a clean store.
• Communicate clearly with customers regarding services and pricing.

Skills

Customer service

Retail experience

Knowledge of auto/truck tires

Communication skills

Education

High School graduate or comparable vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast-paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; may make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience

Preferred Experience

• 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
• Tire Manufacturer Sales Skills certification a plus