Sales Associate

Tire Pros; Ramona (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Excellent Training and Development

Competitive Compensation

Friendly Work Environment

Job summary

Tire Pros in Ramona, California is searching for a Sales Associate to join our team. The role involves providing excellent customer service by selling tires and automotive services, driving store profitability and ensuring customer satisfaction.

We seek candidates with strong communication skills and a background in retail, particularly in auto services. The position offers competitive benefits and opportunities for career growth in a stable and friendly environment.

Qualifications

• 2+ years experience in a retail environment, preferably automotive.
• Knowledge of computerized sales and marketing software.
• Experience using vehicle service manuals to determine malfunctions.

Responsibilities

• Greet customers and assist with their needs.
• Schedule appointments and determine customer problems.
• Create Repair Order Request detailing service to be performed.

Skills

Customer service

Sales

Automotive knowledge

Education

High School graduate or comparable vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long‑term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Fast‑paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All‑Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience:
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
  • Tire Manufacturer Sales Skills certification a plus