Sales Associate

Ramona Tire Pros and Service Center; Ramona (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Excellent Training and Development

Friendly Work Environment

Job summary

Ramona Tire Pros and Service Center in California is seeking a Sales Associate responsible for outstanding customer service by selling tires and automotive services. This position involves fostering long-term customer relationships and driving store sales in a fast-paced environment.

Ideal candidates will have 2+ years of retail experience, knowledge of auto/truck tires, and proficiency in computerized sales software.

The company offers competitive compensation, flexible scheduling, and opportunities for advancement.

Qualifications

• 2+ years of experience in a retail environment, preferably in auto/truck tire sales.
• Experience in customer relations and service.
• Knowledge of computerized sales and marketing software.

Responsibilities

• Meet and greet customers promptly.
• Determine customer problems and inspect vehicles as necessary.
• Generate repair order requests detailing services or merchandise.

Skills

Customer service

Sales skills

Knowledge of auto/truck tires

Communication skills

Education

High School diploma or vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top‑tier benefits. Start your exciting new career with a strong and stable company.

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long‑term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store. Fast‑paced, high volume retail environment with growth and career opportunities.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience

Preferred Experience

• 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
• Tire Manufacturer Sales Skills certification a plus

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.