Sales Associate

Iwcmotorsports; San Bernardino (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Excellent Training and Development

Competitive Compensation

Friendly Work Environment

Job summary

A leading automotive service provider is seeking a Sales Associate to deliver excellent customer service in selling tires and automotive services. This role includes greeting customers, scheduling appointments, and managing repair orders. The ideal candidate has a high school diploma, at least 2 years of retail experience, and strong customer service skills. The position offers competitive compensation and a friendly work environment.

Qualifications

• High School graduate or comparable vocational training.
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance.
• Retail customer service and customer relations experience.

Responsibilities

• Greet customers promptly.
• Schedule appointments with customers.
• Create Repair Order Request detailing service to be performed.
• Explain warranties, options, pricing to customers.

Skills

Customer service

Retail experience

Knowledge of auto issues

Sales experience

Education

High School diploma or vocational training

Tools

Computerized sales and marketing software

Job description

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, and competitive compensation. Start your exciting new career with a strong and stable company.

Job Summary

The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.

Responsibilities

• Promptly meets and greets customers
• Answers phone and schedules appointments with customers
• Determines the nature of customer problems; May make road test or visually inspect the vehicle
• Creates Repair Order Request detailing service to be performed or merchandise to be sold
• Explains warranties, options, pricing, etc. to the customer
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment

Desired Qualifications

• High School graduate or comparable vocational training
• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck tire, lubrication and maintenance issues
• 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• Retail customer service and customer relations experience
• Preferred Experience
  • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

Apply now to start your exciting new career!