Tire & Battery Service Specialist

Sam's East, Inc.; Woodbridge (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's East, Inc. operates the Tire and Battery Center (TBC) and requires team members to maintain safety standards and keep the sales floor organized and merchandised. You will assist members with tire and battery needs, process purchases, and explain warranties while promoting TBC services.

Responsibilities include prioritizing service workflow, using Sam’s Garage knowledge, and collaborating with the team to ensure fast, accurate installations and high-value service for members.

Qualifications

• Experience in retail or automotive service preferred.
• Ability to explain warranties and assist customers in purchasing and service decisions.
• Familiarity with safety policies, equipment operations, and inventory handling.

Responsibilities

• Maintain safety and standards on the sales floor and in the Tire and Battery Center.
• Stock, price, and display merchandise; handle claims, returns, shrink, and damages.
• Assist members with tire and battery services, appointments, and product recommendations.
• Operate POS systems and process member purchases and payments.

Skills

Customer service

Sales

Safety compliance

Product knowledge

Merchandising

Tools

Cash register

POS system

Job description

Sam's East, Inc. operates the Tire and Battery Center (TBC) and requires team members to maintain safety standards and keep the sales floor organized and merchandised. You will assist members with tire and battery needs, process purchases, and explain warranties while promoting TBC services.

Responsibilities include prioritizing service workflow, using Sam’s Garage knowledge, and collaborating with the team to ensure fast, accurate installations and high-value service for members.