Tire & Battery Service Advisor: Elite Member Support

Sam's East, Inc.; San Antonio (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) and stock purchase

Live Better U education benefits

Job summary

Walmart's Sam's Club Tire and Battery Center is seeking a team member to help maintain the TBC area, assist members with tire and battery services, and drive sales while ensuring safety and accuracy in handling merchandise.

You will greet members, identify needs, explain warranties, and coordinate with technicians. Strong product knowledge and excellent customer service are essential for success.

Qualifications

• Experience with safety policies and forklift/hazmat handling.
• Ability to organize and merchandise Tire and Battery Center per policies.
• Excellent member service and sales ability.
• Knowledge of TPMS, warranties and service recommendations.

Responsibilities

• Provide expert member service and advice on tires and batteries.
• Drive sales and service excellence for TBC offerings.
• Triages service workflow and prioritizes appointments.
• Assist with purchasing decisions and processing payments/returns.
• Use Sam's Garage and product knowledge to recommend appropriate products.

Skills

Customer service

Safety compliance

Forklift operation

Hazardous materials handling

Merchandising

Communication

Team collaboration

Tools

Cash register

POS systems

Job description

Walmart's Sam's Club Tire and Battery Center is seeking a team member to help maintain the TBC area, assist members with tire and battery services, and drive sales while ensuring safety and accuracy in handling merchandise.

You will greet members, identify needs, explain warranties, and coordinate with technicians. Strong product knowledge and excellent customer service are essential for success.