Tire & Battery Service Pro — Expert Customer Help

Sam's East, Inc.; Michigan; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart’s Tire and Battery Center (TBC) at Sam's Club location emphasizes safety, merchandising, and member service. The associate will assist with tire and battery installations, manage orders, and help members choose products with guidance from Sam’s Garage, ensuring best value and warranty explanation.

Role requires engaging with members, maintaining service standards, and collaborating with team to optimize TBC operations and scheduling.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by following safety policies and procedures.
• Presents and maintains merchandise presentation, stocking merchandise and setting up displays.
• Monitors tire and battery orders and assists with installation appointments.
• Provides expert member service, identifies needs, and helps with purchasing decisions.
• Uses Sam’s Garage and product knowledge to recommend appropriate tire and battery products and explain warranties.
• Drives sales and service excellence in the Tire and Battery Center and promotes offerings to members.
• Triages service workflow in TBC bays and prioritizes appointments to maximize efficiency.

Skills

Driver's license

Age requirement

Job description

Walmart’s Tire and Battery Center (TBC) at Sam's Club location emphasizes safety, merchandising, and member service. The associate will assist with tire and battery installations, manage orders, and help members choose products with guidance from Sam’s Garage, ensuring best value and warranty explanation.

Role requires engaging with members, maintaining service standards, and collaborating with team to optimize TBC operations and scheduling.