Timekeeping & Revenue Coordinator — Park Ops & Perks

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment seeks a detail-oriented team member to manage timekeeping and payroll processes across park departments, ensuring accuracy and policy compliance. You will reconcile daily revenues, support cross-department operations, and assist with group sales logistics and kiosk operations. Strong communication and organization are essential.

Weekend and holiday availability required. The role offers a fast-paced environment with opportunities for professional growth and

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent; some college coursework preferred.
• Minimum of 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles, general business operations, and relevant state/federal payroll rules.
• Hands-on experience with automated timekeeping systems (e.g., Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).
• Strong problem-solving, organizational, and attention-to-detail skills with the ability to prioritize tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Flexibility to work varying schedules including weekends and holidays (and occasional evenings), based on operational needs.

Responsibilities

• Timekeeping & Payroll Administration: Serve as the primary timekeeping editor across all park departments; process timecard adjustments (PTO, missed punches, shift differentials) and audit records to ensure payroll accuracy and policy compliance.
• Daily Revenue Reconciliation: Receive, compile, and analyze daily revenue transactions by balancing POS sales, credit card imports, and manual tenders; prepare daily/weekly revenue journal entries and adjustments (such as sales reallocations or promotional credits).
• Cross-Departmental Collaboration & Support: Provide core operational support to the Timekeeping Supervisor and Finance Manager; run timekeeping reports, gather analytical data, and resolve team member payroll inquiries.
• Guest & Group Sales Logistics: Partner with the Marketing team to coordinate printing and shipping for group sales tickets.
• Kiosk Operations: Perform basic troubleshooting and maintain card stock for automated Cash-to-Card kiosks.
• Process Improvement & Special Projects: Recommend workflow enhancements, calculate incentive program payouts, and support Team Member Management (TMM) or scheduling functions as needed.
• Perform other duties as assigned.

Skills

Problem-solving

Organization

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Kronos

Workday

TMM software

Microsoft Office

Job description

SeaWorld Parks & Entertainment seeks a detail-oriented team member to manage timekeeping and payroll processes across park departments, ensuring accuracy and policy compliance. You will reconcile daily revenues, support cross-department operations, and assist with group sales logistics and kiosk operations. Strong communication and organization are essential.

Weekend and holiday availability required. The role offers a fast-paced environment with opportunities for professional growth and