Timekeeping & Revenue Coordinator

SeaWorld Parks & Entertainment LLC; Rockville (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking a detail-oriented administrative professional for our Rockville, MD location. You will edit timekeeping, process payroll adjustments, and support finance with daily revenue reconciliation.

The role requires at least one year in an office or customer-service setting, familiarity with Kronos or Workday, and strong Excel/Outlook skills. Opportunity to impact operations while enjoying park perks.

Qualifications

• 18 years or older.
• High school diploma or equivalent (some college preferred).
• Minimum 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles and payroll rules.
• Hands-on experience with automated timekeeping systems (Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).

Responsibilities

• Serve as the primary timekeeping editor across all park departments and audit records for payroll accuracy.
• Receive, summarize, and analyze daily revenue transactions; prepare journal entries and adjustments.
• Provide support to Timekeeping Supervisor and Finance Manager; run reports and resolve payroll inquiries.
• Coordinate printing and shipping for group sales tickets with Marketing.
• Perform basic troubleshooting and maintenance for Cash-to-Card kiosks.
• Contribute to process improvements and special projects.

Skills

Attention to detail

Communication

Organization

Problem solving

Office administration

Tools

Kronos

Workday

Microsoft Excel

Microsoft Outlook

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get to Do:

• Timekeeping & Payroll Administration: Serve as the primary timekeeping editor across all park departments; process timecard adjustments (PTO, missed punches, shift differentials) and audit records to ensure payroll accuracy and policy compliance.
• Daily Revenue Reconciliation: Receive, compile, and analyze daily revenue transactions by balancing POS sales, credit card imports, and manual tenders; prepare daily/weekly revenue journal entries and adjustments (such as sales reallocations or promotional credits).
• Cross-Departmental Collaboration & Support: Provide core operational support to the Timekeeping Supervisor and Finance Manager; run timekeeping reports, gather analytical data, and resolve team member payroll inquiries.
• Guest & Group Sales Logistics: Partner with the Marketing team to coordinate printing and shipping for group sales tickets.
• Kiosk Operations: Perform basic troubleshooting and maintain card stock for automated Cash-to-Card kiosks.
• Process Improvement & Special Projects: Recommend workflow enhancements, calculate incentive program payouts, and support Team Member Management (TMM) or scheduling functions as needed.
• Perform other duties as assigned.

What It Takes to Succeed:

• Must be at least 18 years of age.
• High school diploma or equivalent (some college coursework preferred).
• Minimum of 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles, general business operations, and relevant state/federal payroll rules.
• Hands-on experience with automated timekeeping systems (e.g., Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).
• Strong problem-solving, organizational, and attention-to-detail skills with the ability to prioritize tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Flexibility to work varying schedules including weekends and holidays (and occasional evenings), based on operational needs.

Compensation: $16.00 / hour

The perks of the position:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.