Timekeeping Coordinator

Cushman & Wakefield; Costa Mesa (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life insurance

Disability insurance

Paid time off

Paid/unpaid time away

Job summary

Cushman & Wakefield is seeking a Timekeeping Coordinator stationed in California to provide central administrative timekeeping support for industrial front-line teams. You will act as a subject matter expert on our timekeeping system, ensuring accurate, timely, and compliant processes, and assist managers, HR, Payroll, and People Partners.

Key duties include running reports, resolving timecard issues, and supporting calendar schedules while maintaining high service levels.

Qualifications

• Associate degree in business administration, HR, or equivalent preferred.
• 3+ years in administrative, HR, payroll support, timekeeping, or customer service roles.

Responsibilities

• Serve as timekeeping system superuser for client accounts.
• Run daily reports to identify payroll errors.
• Submit reports on errors to field leadership.
• Escalate issues to senior Operations leaders.
• Perform weekly PTO reconciliation before payroll close.
• Audit schedules for compliance in the timekeeping system.
• Manage high-volume requests and respond timely.
• Develop relationships with support function owners and field teams.

Skills

Timekeeping

Payroll support

Customer service

Microsoft Office

Excel

Teams

Outlook

UKG/Kronos

Education

Associate degree in business administration, HR, or equivalent

Tools

Smartsheet

JD Edwards

Job description

Job Title

Timekeeping Coordinator

Job Description Summary

The Timekeeping Coordinator provides central administrative timekeeping support to industrial front-line employees and their leaders. This role supports accurate, timely, and compliant timekeeping practices by assisting managers with system tasks, timecard review, reporting, and issue resolution. The Timekeeping Coordinator will serve as a timekeeping system subject matter expert and provide a high level of customer service to managers, employees, HR, Payroll, and People Partners.

Job Description

Candidates are required to live in California Hours: 8am - 5pm PDT

Responsibilities

• Function as a timekeeping system "superuser" for several different client accounts
• Run daily reports to capture errors affecting accurate payroll
• Submit regular reporting on errors to field leadership based on supervisor direction
• Escalate errors to senior Operations leaders
• Weekly PTO reconciliation before close of payroll period
• Audit and enforce schedules in the timekeeping system for compliance
• Manage incoming request volume through escalation paths and timely responses
• Develop working relationships with other support function owners, contributors, and field team members
• Capture process improvement opportunities and coordinate with leadership to develop scalable solutions
• Drive on tasks related to special projects that increase efficiency and lower costs
• Other tasks & duties as assigned by leadership

Qualifications

• Associate degree in business administration, human resources, or equivalent experience, preferred
• At least 3 years of administrative, HR, payroll support, timekeeping, or customer service/support experience
• Timekeeping experience and/or timekeeping compliance exposure strongly preferred
• Experience supporting managers or employees with timecard, pay, schedule, or payroll-related questions preferred
• Experience in a high-volume environment; prior support of 200+ employees or queue/inbox management experience preferred
• Intermediate computer skills, including Microsoft Office, Word, Teams, Outlook, and Excel; UKG/Kronos, Smartsheet, and JD Edwards experience a plus
• Willingness to become familiar with California timekeeping/compliance requirements for West Coast support strongly preferred
• Strong attention to detail, organization, follow-through, and ability to manage repetitive tasks accurately
• Ability to troubleshoot issues, shift priorities as needed, and allocate appropriately
• Strong communication and relationship-building skills with a passion for helping people
• Reliable, disciplined, and comfortable working independently in a remote hourly environment
• Flexible, adaptable, and open to learning established processes before recommending improvements
• Comfortable working Monday-Friday, holidays as required, and flexing as business needs require; overtime may be available but is not guaranteed
• Up to 10% travel annually, including potential initial in-person training and occasional team meetings

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

Compensation

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $24.52 - $28.85

Equal Opportunity Employer Statement

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

Accommodations

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO

C&W Services

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.